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By McKay Coppins
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With unemployment near 10 percent, have employers been able to weed out jerks?
If anything, I think the workplace has gotten meaner. Think of what makes employees grouchy: low job security, cost cutting, little upward mobility. The recession has magnified all of these things.
You describe common pitfalls for executives. What went wrong with BP's Tony Hayward?
As a CEO, the worst thing you can do is make statements that indicate you have no control over a situation. Tony Hayward did that constantly. He also refused to take any blame for anything.
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