Actually, it was much more vile and vitriolic back then. FB and Twitter are far more civilized than Usenet, a medium where moderation was impossible, anonymity was easy and stalking/threats/hate speech were common. The Internet has become much more civilized, although forums and bulletin boards of today can get pretty close to the anger that abounded on Usenet, if there are lax moderators.
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The Internet? Bah!
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Then there's cyberbusiness. We're promised instant catalog shopping--just point and click for great deals. We'll order airline tickets over the network, make restaurant reservations and negotiate sales contracts. Stores will become obselete. So how come my local mall does more business in an afternoon than the entire Internet handles in a month? Even if there were a trustworthy way to send money over the Internet--which there isn't--the network is missing a most essential ingredient of capitalism: salespeople.
What's missing from this electronic wonderland? Human contact. Discount the fawning techno-burble about virtual communities. Computers and networks isolate us from one another. A network chat line is a limp substitute for meeting friends over coffee. No interactive multimedia display comes close to the excitement of a live concert. And who'd prefer cybersex to the real thing? While the Internet beckons brightly, seductively flashing an icon of knowledge-as-power, this nonplace lures us to surrender our time on earth. A poor substitute it is, this virtual reality where frustration is legion and where--in the holy names of Education and Progress--important aspects of human interactions are relentlessly devalued.
STOLL is the author of "Silicon Snake Oil--Second Thoughts on the Information Highway," to be published by Doubleday in April.
© 1995
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