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Changing Tastes

Bennigan's restaurants fall victim to American belt-tightening.

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  • Posted By: santella @ 02/17/2009 2:06:18 PM

    To all the old Bennigans family..... because that is what we used to be :( I found out from the IRS that you have to contact them 1-800-829-1040 and ask for a 4852. Then you get to estimate what your wages were and file. Then in June contact them again and by that time they should have your social secutity logged in and they can tell you what you realy made....THEN you get to file an ammendment so that your taxes will be ok for next year. And I thought that loosing my job with no notice was a pain in the ass..... I was wrong. 11 years of empty promises ,and it will be ok's should have told me to run from this company a long time ago.

  • Posted By: deadcereal @ 10/26/2008 1:32:40 AM

    say what you want about bennigans, but they had the best honey mustard ever.

  • Posted By: markharrison @ 10/01/2008 7:53:32 PM

    I was a cook at Bennigans in the early 80's. The soups were made by recipe. Potato skins and potato soup, the broccoli bites, egg rolls, chicken cordon bleu, CFS, Jambalaya, Etouffee were all prepared by recipe. This is where I learned how to Cook. Years later, everything came in frozen for consistency. That was their downfall.
    The great Jan Tatum was my GM. I remeber to this day she said. If your not using the recipe book, then you don't need to work here. I had a long 10 year cokking career with Bennigans. Sad to see them go.

  • Posted By: mvl2000 @ 08/13/2008 7:52:17 PM

    You're dead wrong when you say that Bennigan's failed because it was out of step with today's health conscious diners. There aren't enough health conscious diners out there to keep any restaurant in business. The fact is that Bennigan's has healthy food on it's menu but people don't buy it, at least not in great numbers. The public may say they want to eat more healthy food, but they don't do it. The Monte Cristo was the best selling item on the Bennigan's menu because customers liked it better than the grilled chicken and veggies. And there's nothing wrong with that.

  • Posted By: mrsmaya1 @ 08/06/2008 1:22:29 PM

    I have sat here and read every comment and none of you have any clue what you are talking about!! I worked for Bennigan's for 23 years!! The company has not been the same since Jerry Comstock left years ago. Since then there have been so many different CEO's and corporate heads it fell to inconsistancy in upper management each saying that they knew what was best for the company!! That kind of leadership seeped down into the stores and yes young, not caring individuals went right along with it! Corporate did let the stores go and we fought every day in the stores to try to get things fixed, upgraded, marketed in any way that we could. The food is not all pre-packaged from a company. Most of it was pre- prepped in house with fresh ingredients, and then yes some were microwaved to order but were not kept on the shelf more than 2-3 days after being prepped. I stuck to this standard in my restaurant!! We only had so much we could do inside the restaurant to keep up with the times. We could not make those decisions with menu changes, appearance changes, etc. With that we are the victims of an inconsistently, poorly corporate ran company!!!! It was more important for everyone to give their opinions about their experiences in the restaurant than to talk about what is really so bad about this whole situation and that is what it did to the thousands of people across the country that lost their jos & careerslast Tuesday!! THIS WAS MY LIFE!!! We never saw this coming!! Not to this extreme!! We were just told the week prior that they had buyers that were coming in to put money into upgrading & advertising. That was some encouragement that we haven't had in a long time & then they dropped that bomb on us on Tuesday! None of you can even fathom what that did to people like me who had put half of their life into this company so none of you have any right to judge the people who ran the restaurants!!! I have children who stand to lose their home and everything they have known & become accustomed to for the 17, 12, & 7 years of their lives because of a very poor decision made by the kind of idiots that have been running our company for just a few short years!! The economy, CHINA!?, The Olive Garden, nor operations had anything to do with it!! Some of you said that corporate does not care what is happening to us, the employee and I agree with you that they don't but in reading this story and all of the comments it seems to me that NO ONE cares about what it did to people like me!! That is what is wrong with this nation!! TOO MUCH HATE!!!!!

    • Posted By: judicuti72 @ 08/08/2008 1:04:28 AM

      I really do feel for you and your family. I managed the Bennigans in downtown Fort Worth Texas. I had only worked for the company for a year and was told when I was hired that I would be given all the tools to succeed. Empty promises is all that was. I too prepped fresh and stuck to the shelf life guidelines and storage. I too am at risk of losing my home and hope to have a new job soon. I couldnt believe that just the day before on the conference call they were discussing new advertising and promotions. Of course they did it to us the dayafter we spent hours on inventories and PNL's. Good luck to you.
      Jude

      • Posted By: mrsmaya1 @ 08/08/2008 9:44:25 AM

        Thank you & good luck to you also in your job search. Hopefully there will be no more empty promises in your future. Best of luck to you as I am still having a hard time finding work.
        Melissa

        • Posted By: Chris1234 @ 08/09/2008 3:15:16 PM

          I was a senior manager in orlando fl , does anyone have a clue what is going on with our 401k's

          • Posted By: mrsmaya1 @ 08/12/2008 1:54:47 PM

            Just call Wachovia. They are aware of what happened by now. You can roll it over to your new job or I believe that will under the circumstances let you withdraw it. Best of luck to you.
            Melissa

  • Posted By: Wigsplitter82 @ 08/06/2008 6:35:14 PM

    I worked in a Bennigan's in Clearwater, FL, it's not like I made a great deal of money working there, but it was my main source of income. Now I have no idea how I am going to make my car payment this month, or any other bills for that matter, Bennigan's closed on Teusday, today is the Wednesday the following week, and I am down to my last $9. Bennigan's didnt even make an effort to give me the last 3 days worth of tip shares, or my final check. With the way the economy is now, I have no idea where to start looking for a new job, I appplied at a fst food place this afternoon. Thanks Bennigan's, MY ASS HURTS REALLY BAD NOW!

  • Posted By: richboyce @ 08/04/2008 7:16:49 AM

    One possible advantage to the closing of the company operatoed restaurants is that the franchise restaurants (who in most franchise systems consistently operate better) will be able to live or die on their own reputation. As a member of the management team of the Michigan operated franchise. I invite everyone to dine with us at any of our locations and will guarentee that if you are not satisfied that your meal will be on the house. How many bankrupt organizations do you know that can (or will) make that claim!

    My office phone number is 989-773-8850 ext 221, please call me if you ever have a problem in one of our Michigan Bennigans restaurants. Rich Boyce, Director of Restaurant Operations, LaBelle Management

    • Posted By: ParisBornWYfan @ 08/05/2008 2:58:20 AM

      Where are your locations? I am visiting Michigan in mid August for five days. Are any Bennigans Franchise Restaurants located within 30 minutes of Sturgis or South Bend, MI? I would like to see for myself if the food and service are better at the Michigan-operated franchise than at the company-operated restaurants.
      ParisBornWYfan

  • Posted By: yvoennsche @ 08/04/2008 6:54:55 PM

    Well, "Olive Garden" is overrated. The food isn't even close to real italian food. The pasta sauces have only little variation, more or less garlic. Healthy choices, give me a break. If you want healthy eating, cook yourself and save money that way.

  • Posted By: ReallyRen @ 08/04/2008 5:23:12 PM

    I'm not surprised. I stopped going to Bennigan's a few years ago after several disastrous encounters. I wrote a long letter to management to express my concerns ... and, surprise, surprise, never got a reply. Good riddance is what I say.

  • Posted By: dlesae @ 08/04/2008 2:14:54 PM

    Bennigans closing is not a sign of the times. It is years and years of bad UPPER management. The corporate stores have been going down for a long time. General managers, FOH and BOH managers have been beating their heads against a wall for years. When you can't and are not allowed to keep up with basic wear and tear of your building, you feel helpless. When you are allowed to call someone out for repairs, the repair people want COD, because corporate hasn't been paying the bills. I have traveled to a lot of the franchise stores and they are great. Better run, kept up, and cared for. I hope these stores do well because of their own reputation. I worked for Bennigans for 14 years and am sad of what it had become, best of luck to the franchise owners.

  • Posted By: Denise Stuart @ 08/03/2008 9:11:38 PM

    My Niece worked there and Tuesday she got a call from a fellow worker stating there was no job to go to.
    This is such a sad loss.
    As a Real Estate Agent it is all around.
    Prayers that all who lose in this downturn, somehow find thier way back.
    Denise Stuart
    Coldwell Banker
    http://denisestuart.spaces.live.com/

    • Posted By: mustard stain @ 08/04/2008 10:55:50 AM

      That is a very bad call. The places close and they don't even have the courtesy to phone the front and back of house staff. They show up for work as usual to a miserable note and a chained up door. They will not give out the last paychecks either. It has nothong to do with Benningans that is just how corporate America sees fit to close a resturaunt. They also leave all the vendors up the creek as well. Somehow I bet the man who made the choice to close or not has not lost any sleep and only stands to profit from everyone elses losses. Very ugly times. Please let Karma be real.

  • Posted By: richboyce @ 08/04/2008 7:24:04 AM

    In most franchise systems, the franchise restaurants operate better than the company owned ones. The primary reason for that is there is a higher level of "caring" by management. This is the case in the Bennigans situation as well. I am associated with the Bennigans Franchise in Michigan, we have thousands of loyal guests who dine with us frequently and enjoy the products we have ot offer. No restaurant can be all things to all people, so if you want tofu, don't dine with us. But, if you want a great meal with great service, give us a try. As Director of Restaurant Operations, I guarentee if you are not happy with your dining experience, you will not have to pay. How many bankrupt companines can and will make that kind of claim? If you ever have a negative experience at one of the Michigan Bennigans, call me. 989-773-8850 Ext 221. Rich Boyce, Director of Restaurant Operations, LaBelle Management, a Michigan based restaurant and hospitality company

  • Posted By: hauptmann @ 08/04/2008 12:57:27 AM

    The Decline of Bennigan's--a short trip

    Bennigan???s (Bedford, TX)
    Our first time at Bennigan's was several years ago. The adult menu and food was fairly good, but the children's menu offered a choice between PBJ sandwich or mac & cheese-- OK if the fridge is empty or if we???re too lazy to cook, but at a RESTAURANT? With so many other choices, why come here?

    Southlake Tavern (Southlake, TX)
    ???Steaks, Seafood, and Burgers???, said the sign (or something like that). Our burgers were overcooked on our first visit, and the manager awkward and unresponsive. Would we trust them with a steak? I don't think so! Apparently everyone else voted with their feet as we did.

    Twenty Nine Degrees (Ft Worth, TX)
    This moniker refers to the temperature at which their beer is served???too cold for ANY beer except the long-neck, painted-label Sol or Corona that you toss down in 2.5 seconds after having baling hay for eight hours on a 110 degree day. After that, you want some flavor. When served at 29 degrees, even the best beer tastes like bitter, iced bathwater. Want proof? The beer companies pleaded with 29d managers to raise the serving temperature. Some, like the Bud distributor, even threatened to withhold delivery. One driver remarked to me that the number 29 was chosen for the sake of unity, matching both the beer temp and decision-makers??? IQ.

    I should have known (but didn't until the Chapter 7 filing) that these three losers were brainchildren of the same company. I give its pointy-haired execs a D minus. They should be jailed for stupidity as public service. RIP.

    Next to fall: Applebee???s. Three visits, three restaurants, three cities, three meals served cold. No mas.

  • Posted By: hauptmann @ 08/04/2008 12:54:45 AM

    The Decline of Bennigan's--a short trip

    Bennigan???s (Bedford, TX)
    Our first time at Bennigan's was several years ago. The adult menu and food was fairly good, but the children's menu offered a choice between PBJ sandwich or mac & cheese-- OK if the fridge is empty or if we???re too lazy to cook, but at a RESTAURANT? What???s up with that? With so many other choices, why come here?

    Southlake Tavern (Southlake, TX)
    ???Steaks, Seafood, and Burgers???, said the sign (or something like that). Our burgers were overcooked on our first visit, and the manager awkward and unresponsive. Would we trust them with a steak? I don't think so! Apparently everyone else voted with their feet as we did.

    Twenty Nine Degrees (Ft Worth, TX)
    This moniker refers to the temperature at which their beer is served???too cold for ANY beer except the long-neck, painted-label Sol or Corona that you toss down in 2.5 seconds after baling hay for eight hours on a hot day. After that, you want some flavor. When served at 29 degrees, good beer tastes like bitter, iced bathwater. Want proof? The beer companies pleaded with 29d managers to raise the serving temperature. Some, like the Bud distributor, even threatened to withhold delivery. One driver remarked to me that the number 29 was chosen for the sake of unity, matching both the beer temp and decision-makers??? IQ.

    I should have known (but didn't until the Chapter 7 filing) that these three losers were brainchildren of the same company. I give its pointy-haired execs a D minus. They should be jailed for stupidity as public service. RIP.

    Next to fall: Applebee???s. Three visits, three restaurants, three cities, three meals served cold. No mas.




  • Posted By: AbnRanger1971 @ 08/03/2008 10:25:03 PM

    Basically I am like really no longer eating out much. NOT because of the economy, but because of my line of work, see, I am a HVACR technician. In the last few years I have been doing quite a bit of refrigeration work at local restaurants, some of which USED to be favorites of my family and I, however after being insede their kitchens I will never eat there again.
    It really does not matter much wether it is a five star restaurant, or a diner..............Some are very nice and clean, their kitchen workers handle food properly, and others .......Well, lets say I would not feed my dog their food.
    Most used pre packaged, pre cooked food, those ribs you think are cooking on that grill were cooked probably three months ago, most everything is out of a can, or some plastic five gallon bucket with enough preservatives to mummyfy an elephant.

    There are still some good clean ones around, mostly independents, and family owned local establishments around who offer good, CLEAN, well cooked and served food with excellent customer service, but do your research if you eat out a lot.

  • Posted By: oxforduniversity @ 08/03/2008 5:34:15 PM

    This is an example of Congress pushing the federal mimimum wages up, up and up again, hurting small businesses ($6.55 to $8.00 an hour is too high to pay for employee's, it is just too much to spend for labor). We live in a country where American's are buying everything made in China and more & more US companies are continuing to outsource for cheaper labor, China has 300 million people working for wages $.10 cents to $.25 cents an hour working 14 to 16 hours a day for 20 days straight with one day off. The Chinese don't complain and they work harder than we do. We are living beyond our means in this country as an 2003 article published by Newsweek that the only way for the USA to complete is every business needs to lower its cost by 30%, we'll that was 5 years ago. Now we have even more and more inflation, so 40% to 50% is what we need to do now but American's are not going to change nor is Congress. China has become a superpower on a plan that we set back in 1990, they would use their population to grow and become a Superpower which by the end of 2008, China will surpress the US GDP, meaning soon China will be the richest in the world. Small businesses are going bankrupt all over the country as Congress hasn't done a thing but raise taxes and add more regulations, more stupid laws as this hurts businesses in this country.

    • Posted By: CHATO4444 @ 08/03/2008 5:39:52 PM

      Dude....What's up with this. Read the papers. The economy sucks right now and it has nothing to do with minimum wage and China. People do not have the money to eat out that much with everything, including gas, being so inflated. With your logic, they should be serving pok fried rice and egg rolls.

      • Posted By: oxforduniversity @ 08/03/2008 5:57:19 PM

        Newsweek used China in a summer 2003 article the affect of it has on the US economy, 1. oil, which also is related to inflation and food cost, like beer and etc stuff. 2. Our US dollar stinks, the Euro is now the standard dollar of the world, 3. Labor, resturants has to pay minimum wages (when you use India, China, Mexico for example, (meaning at $.8.00 an hour for i employee, in China for $8.00 an hour you'll get about 80 to 16 Chinese workers for that price, see the point why I use this example) and also allow 15% to 20% tips go to the employees as this also takes anyway from business capital (you don't see Wal-Mart or Costco, suggesting to pay an extra 15% to 20% for tips for example).

        The bottom line is we are in a serious recession and as former labor chairman Robert Reich said earlier this year, we just may hit a depression period in 2009 by 2010. Also Alan Greenspan is going around Congress suggesting we drop our currency and abopt the Euro dollar, imagine that..

        Now have you heard of Bilderberg Group? Google it say what they are and why the media will never every discuss Bilderberg Group on the air. I suggest going on Youtube and type "Bilderberg"

        We need Ron Paul to fix this problem we have with inflation and downsizing out foreign policy so we can develope some money again in this country to Americans from losing everything they have.

        • Posted By: amethystlady2 @ 08/03/2008 8:06:16 PM

          About 8 years ago, Costco was paying $10 an hour starting pay for a checker/cashier. Go stick that in your Bilderberg Group!

          • Posted By: oxforduniversity @ 08/03/2008 10:14:52 PM

            And Costco still is paying $10.00 an hour, that is too much. That equals over 100 chinese labors for one US hour at $10.00 versing one Costco worker. Now lets that's about over people, Brad Pitt ($15 to $20 million per film, average 40 days work), Harrison Ford ($22 million a film about 3 to 5 months worth of work), (David Beckham $50 million a year, only one season) and so on, how much does it equal in Chinese day labors to equal people versing one celebrity?? Take a guess people working at $.10 cents or $.25 cents an hour to pay for people like this?? How about the US minimum wage at $6.50 an hour or California's minimum wage at $8.00? That a guess at 40 hour pers week how many US working at the minimum wage it take's to pay one person $20 million dollars for example. About 14,000 people. In China, your looking at 120,000 people to pay their hard earned money to pay one person $20 million dollars.

            Seems unfair?? Blame Congress then for the corporate greed we have lied in this country and then research Bilderberg who they are behind the aftermath of the US economy & recession.

            Who own's the European Union? Bilderberg. Who runs and operates NATO? Bilderberg. Who owns 3 of the major US oil companies? Bilderberg. Who controls all of the media from news, magazines, newpapers, channels (ABC, NBC, CBS, Fox and etc)? Bilderberg. Who runs and operates all it's leaders under one organization called the United Nations? Bilderberg.
            Read here: http://nationalexpositor.com/News/371.html

            Read here too: http://www.youtube.com/watch?v=S0gzu-bBAMU

      • Posted By: amethystlady2 @ 08/03/2008 8:03:18 PM

        Enter Your CommentI agree with CHATO4444...what on EARTH are you talking about? You obviously have never worked at any job your entire life? $8 an hour is TOO MUCH to pay an employee? HA!!!!
        That is not even a liveable wage...you are nuts...

      • Posted By: oxforduniversity @ 08/03/2008 5:56:33 PM

        Newsweek used China in a summer 2003 article the affect of it has on the US economy, 1. oil, which also is related to inflation and food cost, like beer and etc stuff. 2. Our US dollar stinks, the Euro is now the standard dollar of the world, 3. Labor, resturants has to pay minimum wages (when you use India, China, Mexico for example, (meaning at $.8.00 an hour for i employee, in China for $8.00 an hour you'll get about 80 to 16 Chinese workers for that price, see the point why I use this example) and also allow 15% to 20% tips go to the employees as this also takes anyway from business capital (you don't see Wal-Mart or Costco, suggesting to pay an extra 15% to 20% for tips for example).

        The bottom line is we are in a serious recession and as former labor chairman Robert Reich said earlier this year, we just may hit a depression period in 2009 by 2010. Also Alan Greenspan is going around Congress suggesting we drop our currency and abopt the Euro dollar, imagine that..

        Now have you heard of Bilderberg Group? Google it say what they are and why the media will never every discuss Bilderberg Group on the air. I suggest going on Youtube and type "Bilderberg"

        We need Ron Paul to fix this problem we have with inflation and downsizing out foreign policy so we can develope some money again in this country to Americans from losing everything they have.

  • Posted By: economystealer @ 08/03/2008 10:12:58 PM

    pish posh ! I thought i was going to read an article with insight and truth, and all im reading is a negative , fictional essay full of opinions. Bennigan's does have an old menu, but it did offer some new stuff to its menu over the years including healthy crap which i obviously dont care for. sure it was not recognized because ithe options are so small, but the effort was there a little.(NOBODYS PERFECT). Bennigan's is an irish like pub. People go to hang watch tv, socialize, have family time without the worry of interrupting fine dining, and also it's no olive garden; olive garden should be healthy, it's ITALIAN FOOD. Obviously this article is just hating! Bennigans is great! Obviously it was doing something right it lasted for 30+ years. The economy is bad, and people have to make choices and it's sad to see more jobs to go especially in Illinois we have to many people and jobs that are depleting fast.

  • Posted By: phoenixmd @ 08/03/2008 10:03:33 PM

    So what does the price of gasoline and the mortgage crisis have to do with Restaurants going out of business? People don't have excess funds now to go out to dinner as they used to. Add poor service and poor food and goodbye. Steak & Ale used to be great now they are closing. Apparently Olive Gardens is doing well. We have a place here in Baltimore County, the Peppermill, that is doing great and you have to wait to get in unless you are very early or very late. Why? Consistently good food, reasonable prices and pretty good service: maybe that is the secret.
    Things can't be all that bad in the US, just drive by a public high school and look at the Mecedes and BMWs that the kids are driving to school (not their parent's car, their car). China has 1.2 billion people (going to 1.3or 1.4 before population control finally catches up). A fourth of those are doing well (75% are still poor farmers) which means that they are about equal to the US population in numbers doing well. When they raise their standard of living and get farmers in a better situation, their GNP should eclipse ours, they have a 4:1population advantage. Also the Chinese are willing to study and to work hard for the most part. They love Americans and emulate us but are even more materialistic (I visited two years ago). That's a dangerous situation for us (especially since a lot or our kids won't even study or go for easy college courses).

  • Posted By: schnitzel @ 08/03/2008 10:01:10 PM

    One of the few places that knew how to properly make a Monte Cristo sandwich (en croute) and serve it with dipping jam. That I will miss.

  • Posted By: phoenixmd @ 08/03/2008 9:57:23 PM

    Gasoline is not $4.00 per gallon because of Bush or the oil companies. The media only reports oil profits in $, not in percentages, oil companies make 8 to 11% of gross which is hardly exorbitant. Oil is in demand and with China and soon India asking for more and more it is a case of supply and demand. If you don't like the price don't buy it, if everyone did that the price will drop. Also we import 75% of our oil compared to 25% some years ago. So most of the "exorbitant" profit is going overseas. Why? Because our environmentalists and Congress have prevented new nuclear power plants, oil refineries and off shore drilling for what. 30+ years. Ethanol is not the solution for the US (it needs more energy to make it than you get out, it puts CO2 in the air when it is being made, you get at best 2/3 of the MPG of gasoline and it will divert the use of corn which will run food prices even higher). Wind energy is not the solution (that takes a lot of area, looks ugly as the wind generators have to be 123 ft high to get a decent wind the power still has to be able to come from the power grid when there is insufficient wind and it kills birds and bats). Thank god here in MD a group was stopped from denuding a large beautiful forest on top of a large hill to put up those ugly beasts. So what is the answer? Drill offshore for oil, approve more refineries (hopefully somewhere else than the Gulf Coast), invest heavily in Geothermal and Nuclear Power and use Solar (on individual homes) as the price comes down. Those last three can also be used to produce hydrogen (Or better yet, hydrogen compounds-yes you have supply energy to get hydrogen in the first place). Congress is also at fault for allowing the mortgage abuses by relaxing the requirements (letting the mortgage sharks in) so people with big eyes could bypass FHA rules and buy oversize houses with nothing down when they didn't make enough money to make the payments (in some cases they couldn't even make the first payment).

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