Changing Tastes

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  • Posted By: AlanTuring @ 08/03/2008 6:32:00 PM

    Food sucked. Prices moderate service stunk. Case closed! No consistency between restaurants...one decent the other awful.

  • Posted By: begging4her @ 08/03/2008 6:25:51 PM

    Well actually they do have a vegetarian option; I get it every time I go. The black bean Morningstar burger???it is delicious!

  • Posted By: begging4her @ 08/03/2008 6:24:28 PM

    Well actually they do have a vegetarian option; I get it every time I go. The black bean Morningstar burger???it is delicious!

  • Posted By: reader in shoes @ 08/03/2008 6:21:32 PM

    the food at B was always good but it took 2 days to get the check to my table. What's the purpose of that?

  • Posted By: TasteBud57 @ 08/03/2008 6:11:17 PM

    From the article it appears many factors drove Bennigan's to it's early demise. As a professional foodie, I know that you have to re-invent yourself continuously in order to survive in a historically vicious market like the restaurant industry. If food cost and labor was such an issue, why did Darden Restaurants post record profits? Answer......because chains like Olive Garden are pacing the demands of it's customers and sees the value in assuring the best possible experience every time regardless of it's inauthentic menu. Perception management 101 folks.....Additionally, they have a track record of re-inventing their menu and market to the current appetite of the average american. And if I were the perverbial fly on the wall I would guess they have excellent operating systems and strategic purchasing in place. Oxford U. makes some good points. Albeit, a little off the mark. True small business bears a remarkable burden for our countries poor economic policies. However, I believe the average american works harder and longer than most. If I were living in China and making $.25 an hour and had a family that would motivate me to put in 16 hour days too. But getting back to Bennigan's......they could use a turn around master to get them back on their feet. Who ever's been at the helm of this ship needs to get a clue and an infusion of the reality that is the restaurant industry. It's damn tough and you need to act like it EVERYDAY.

  • Posted By: Ro_Jain @ 08/03/2008 6:08:09 PM

    Four years ago I went to Bennigans for lunch with some coleleagues & was shocked to find not a single vegetarian dish on the menu - worse, the staff was not interesed in helping me. No wonder I never returned The place here closed 2 years ago! Overpriced, unhealthy food & bad service - a wining combination..

  • Posted By: caseygraham0277 @ 08/03/2008 6:07:39 PM

    The Bennigan's closest to me has already shut down and I am going to be VERY upset if I can no longer get my Monte Cristo sandwhiches. They are one-of-a-kind and oh so delicious! I actually crave them sometimes! Bennigan's, like many other businesses, had it's issues. Yes, they should have upgraded several things such as their look and menu, but they should leave the signature Monte Cristo dish alone. Any business who is failing right now in this time of a TERRIBLE ECONOMY should do what they can to provide a great experience for their guests with quality food and service. Unhappy guests will drive your business into the ground whether or not the economy is doing well or poorly, so I don't think it was just the economy's fault that Bennigan's is going under. If that were the case, why are so many other high-priced restaurants thriving? There are many factors to consider. All-in-all, I'm sad to see it go. :(

  • Posted By: twostick @ 08/03/2008 6:02:38 PM

    These chains are riddled with 18 year old kids and what appears to be a staff who cares less because most adults can not live off of the two dollars and something an hour, the terribly erratic hours, the "don't-spend-it-all-in-one-place" 25 cent tips, and the verbal abuse that most higher than thou patrons dish when their steak isn't medium rare enough to satiate their egos. Never mind the fact that upper management is comprised of unsympathetic men & women with sociopathic tendancies. I'm confused as to why those of you with such exquisite and premium palates are eating at chain restaurants to begin with. Oh, the horror. With your quixotic taste you should be eating at Le Fancy Crepe...or something.

  • Posted By: Joknows @ 08/03/2008 5:56:29 PM

    My hubby and I went there for lunch on a Saturday, place was empty, service was slow, food was ok. $28 for a turkey sandwich and a scrawny little wrap. too many other good places to eat, that is what did Bennigan's in.

    • Posted By: Zubata @ 08/03/2008 6:00:04 PM

      Geezzz at that price I hope you had at least 4 beers with lunch.

  • Posted By: jbisrude @ 08/03/2008 5:58:47 PM

    I'm not surprised. The Bennigan's in my area were never quite aweful, but the serve left much to be desired. The worst was when a coworker suggested we go there for a dept. lunch. Little did we know that none of the cooks showed up for work and the manager was doing all of the cooking...alone! Did the server tell us this when we requested the time crunch lunch? No, as a matter of fact, 45 minutes later when our food still hadn't arrived, she told us she knew we weren't going to get our food in time and that the manager had been giving away free lunches all afternoon. Needless to say, we finally "got the message" and stopped going to Bennigan's.

  • Posted By: brute2003 @ 08/03/2008 5:50:45 PM

    People, what does it take to open your eyes. These damn oil companies are to blame for all the economic mess in this country. When u take in millions and millions of record profits as the oil companies have then where the hell did all that profit money come from? It came from your pockets and mine and it has caused hardships to familes that are trying to make a living. I have personally seen 4 businesses close in the town that i live in and it has happened since the gas prices spiked to over 3 bucks a gallon. This damn administration we have has done nothing to help us either. Don't go blaming the restaraunts when it is something else much bigger that is destroying this country in which we live in. And all i have to say is when u allow such record profits go on and allow price gouging at the gas pumps you will see more businesses bite the dust. Just you watch and see. Shame on the Ceo's of these oil companies for accepting such outrageous amounts of bonus money. How evil are you that you cause people to lose homes and struggle as the americans have since gas prices have skyrocketed? Your day will surely come.

    • Posted By: Zubata @ 08/03/2008 5:58:01 PM

      I think you meant to say Billions and Billions in record profits.

  • Posted By: theoriginalmissz @ 08/03/2008 5:42:16 PM

    Twenty year ago we used to go to there to have drinks and meet guys. The drinks were watered down and overpriced, the bartenders didn't want you to order at the bar if you were not sitting there, and the drinks were not made to order if you placed them with the waitress. SO.... I go to places that appreciate my business and don't try to rush me if I choose to eat there at well as drink.

  • Posted By: becca051 @ 08/03/2008 4:43:29 PM

    Bennigan's is a wonderful restaurant and I was extremely unpleased to hear of this latest deveolpment seeing as North Carolina has been without any Bennigans for a while now. Sadly I have to admit that when considering where to "randomly" roadtrip to this year I had looked into locations that have Bennigans.....now I will have to make sure the nearest one to me does not close down as well. Part of the Bennigans charm was in the fact that it was designed like a traditional Irish Pub.......and if you know anything about irish Pubs then you would know that they do not update there decore regularly......and care about the quality of how their food tastes.....not how many calories are in it. I agree that Olive Garden is a cheap knock off, if you want real Itialian food, try going to a real Itialian restuarant run but real Itialians....it's called supporting local restuarants not huge chains with mediocore food. While Bennigans may be a chain restuarant as well......any one that I have ever visited seemed to be friendly and the service comparable to any other sit down establishment. I just read an article the other day talking about the worst restuarants for your waistline......Ruby Tuesdays, Olive Garden, TGIFridays and Chilli's all made the list........where was Bennigans if it is so bad for your health and so behind the times? Honestly I am saddened that a place that I and so many other people have grown fond of will be closing down.......while we build more Olive Gardens everyday that have the taste equizalent to Cheif Boyardee.

    • Posted By: jayzarkara @ 08/03/2008 5:41:08 PM

      ok, one thing should really pop out at you when judging a company; are they still in business? yes, bennigans is (partially) and every time i have gone there the menus were sticky and the food looked and tasted as if it had been rushed. also, there always seemed to be very few on wait staff, which would be the culprit of the slow service there. if you want an Irish pub, go to Ireland.

  • Posted By: chucksnews @ 08/03/2008 4:58:47 PM

    The most important difference between dining at Brennigans and Olive Garden is service. My family travels out of our home town area to eat something different tahn our small town has to offer. At Brennigans, we were looking for the "Old Irish" style food, what we got was really bad service, wrong orders twice in one night and had to get a refund to leave hungry, and a bad attitude from the manager when we asked after waitting 2-1/2 hours for our food, for our money back. (San Jose-Santa Clara) area. This happened at different Brennigans, not twice but three times and we ordered the house specials.and at ANY Olive Garden anywhere we have always gotten great service, and the correct order. Also our local Olive Garden is regularly visisted by a very large population of "Real Italians, and Portugesee" people who love the food.

    • Posted By: Jack Danger @ 08/03/2008 5:14:40 PM

      Dear Chucksnews,

      Typically I like to rate a restaurant by the type of people that come in. For example if im eating at Taco Bell and there arent any Mexicans there at the time, the food just doesnt seem to taste as good! So I agree with you! The fact that there werent any Irish people at Benningans when I ate there appauled me! and most importantly made the food taste icky! but then again i didnt check everyones green card. Maybe you got crappy service because you are an A-Hole... food for thought =) tee hee!

      Your Pal
      Jack Danger

  • Posted By: Jack Danger @ 08/03/2008 5:12:56 PM


    Dear Chucksnews,

    Typically I like to rate a restaurant by the type of people that come in. For example if im eating at Taco Bell and there arent any Mexicans there at the time, the food just doesnt seem to taste as good! So I agree with you! The fact that there werent any Irish people at Benningans when I ate there appauled me! and most importantly made the food taste icky! but then again i didnt check everyones green card. Maybe you got crappy service because you are an A-Hole... food for thought =) tee hee!

    Your Pal
    Jack Danger

  • Posted By: scott510 @ 08/03/2008 5:04:23 PM

    I quit going to Bennigan's some time ago after being food poisoned, my wife called the restaurant to let them know and they were completely indifferent, so she called the health department. The person she spoke to at the health department said "I've told the them to put the meat away between sandwiches and they just don't listen".

    • Posted By: Zubata @ 08/03/2008 5:11:57 PM

      Yes - refusing to put your meat away can cause all kinds of problems, no doubt.

  • Posted By: ndrock @ 08/03/2008 5:10:05 PM

    Like the guy said: just another restaurant. Add to that the fact that most of these guys take all the profits and give nothing back, I am sure helped it along. Just go look at the property these guys live in, and own, and the cars they drive. They just don't give a rat's ass what happens once they hit that platitude.

  • Posted By: teryjay123 @ 08/03/2008 5:07:59 PM

    i believe the major reason bennigan's went under is really POOR SERVICE ..... we used to LOVE going there when they were still good. things like not getting a spoon with your soup, and after asking for one having to wait for the next 15 minutes, etc. very frustrating...... with so much competition today, they still haven't figured it out..... too bad

  • Posted By: dinaheath @ 08/03/2008 5:01:40 PM

    I used to go to Benningans in Oak Lawn IL many years ago, and I actually stopped going because the last time I was there, not one thing on the menu was vegetarian friendly. There should always be one option on the menu for us non-carnivorous people.

  • Posted By: wyesurf @ 08/03/2008 4:58:51 PM

    Sorry, becca051, your post just happened to be at the top of the list when I was reading the posts.

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