ER Overload

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  • Posted By: wilh @ 10/24/2008 4:08:52 PM

    It's not only the uninsured. I worked in the ER and a large percentage of patients we saw were were either uninsured, illegal, or on Medicaid. Private physicians will only take a certain amount of new medicaid patients because the reimbursement sucks. Therefore, all of the patients with kids on medicaid come to the ER with all of their sniffles & sneezes because no one wants to see them for what they get paid. The ER doesn't get paid much either by them but we can't turn them away.
    Then there's the illegal issue. Those that are illegal aliens that don't pay their bills do come in for free care because there's no way to tie the bill to them. So the rest of us end up footing the bill and illegals know it and take advantage of the system. They'll give you 3 or 4 different names and social security numbers that don't match and come back as aften as you'll treat them. And they know you HAVE to treat them whether they've got a cold or anything else. EMTALA flung the door wide open for us on that.
    To "some-girl" - if you haven't worked a day in your life, no I don't think you "deserve" anything at the cost of those who do. Those that have this entitlement concept are killing our medical systems and other industries as well. This is why illegals think they are entitled to social security benefits when they've never even paid taxes here! makes me sick.

  • Posted By: some-girl @ 10/24/2008 3:45:27 PM

    "Uninsured freeloaders" Hmmmm......that is very offensive. I have been forced to go to the emergency room while uninsured. That certainly does not make me a free-loader. In fact, my E.R. bill was ridiculously enormous! However, many uninsured people, including myself, find a way to pay, even if it takes a few years. I don't even feel a need to explain my situation. Everyone deserves access to medical treatment whether its someone who hasn't worked a day in his life or a young woman working herself silly at a job without benefits.
    You lost my attention immediately. I no longer care about your research on E.R. overload. Instead, I'm nauseated and irritated by your cold introduction. I will find my information elsewhere.

  • Posted By: some-girl @ 10/24/2008 3:44:08 PM

    "Uninsured freeloaders" Hmmmm......that is very offensive. I have been forced to go to the emergency room while uninsured. That certainly does not make me a free-loader. In fact, my E.R. bill was ridiculously enormous! However, many uninsured people, including myself, find a way to pay, even if it takes a few years. I don't even feel a need to explain my situation. Everyone deserves access to medical treatment whether its someone who hasn't worked a day in his life or a young woman working herself silly at a job without benefits.
    You lost my attention immediately. I no longer care about your research on E.R. overload. Instead, I'm nauseated and irritated by your cold introduction. I will find my information elsewhere.

  • Posted By: libertyinsurgecy @ 10/24/2008 3:24:04 PM

    America can't afford to pay for everyone's insurance. We can't even afford our current financial obligations. We have to change the mind-set that our government has to provide for us whenever we have an emergency. The medical comunity is only ONE example of a field that is in dire need of reformation.

  • Posted By: libertyinsurgecy @ 10/24/2008 3:19:18 PM

    America can't afford to pay for every one's insurance. We can't even afford our current financial obligations. We as a people cannot rely on the government to bail us out when ever we have an emergency. It is time to face the facts that the medical system is just ONE area that needs to go through a reformation period, and more government intervention is not the answer. It is government intervention that has put us where we are in the first place.

  • Posted By: whocares1 @ 10/24/2008 12:25:47 PM

    Uninsured Freeloaders? A bit harsh words for a newsreporter who probably has adequate health insurance herself. Tell me one thing,What do you tell a person who worked all their lives who had benefits then got downsized and lost everything..Probably don't have a rebuttle for that..Until the Goverment can fix the healthcare crisis,Don't look at these people as "freeloaders" This country is turning into a 3rd world country

    • Posted By: overworkedunderpaid @ 10/24/2008 2:39:20 PM

      Uninsured Freeloaders is a very harsh term. I have worked hard all of my life to provide for my children and give them the best education possible. All 3 of them now work awesome jobs and have excellent benefits. As for me, after the last one graduated from college, the company I worked for shut it doors unexpectedly. Now I work 2 minimum wage jobs, have no insurance, and had to resort to a free clinic for helthcare. I have panic disorder and depression, not to mention the fact that my back is eat up with arthritis. Yes, there are time when I have to use the ER, but I have to pay twenty bucks when I do. I know this sounds like chump change to some of you, but that is grocery money to me. It was hard to swallow my pride and resort to the Free Clinic, but I had no other choice. America needs to be like Canada and take care of her people. There, I finally got that off of my chest. Thank you.

    • Posted By: #1Nurse @ 10/24/2008 12:39:43 PM

      I don't think of everyone who is unable to have insurance as a freeloader but there are some people that are. There are so many people (insured and uninsured) that don't pay their bills. That means higher cost of healthcare for EVERYONE, lower wages for those that work in a hospital (nurses don't make as much as everyone thinks).

  • Posted By: Oedgar @ 10/24/2008 10:24:32 AM

    One answer would be more Urgent Care Centers. Our community just got one, and it has been a real help on several occasions. But it is still not perfect. It often is a two-hour wait in there. Every time we've been in it is only staffed by one overworked Nurse Practicioner and a nurse/medical assistant. Patients would sure flow a lot faster if they hired another NP or PA.

    Since I've had children, I have tried very hard not to run them to the ER for just any little thing. I don't freak out over a fever or an earache. Urgent Care has seen my kids for sinus infections, asthma. They put a staple in my hubby's head after an accident.

    One the ONE occasion I had to take a child to the ER we waited two hours, with nearly deadly consequences. My 4 yr old had a severe stomach virus. I brought him in and he was triaged. I pointed out to the nurse that he'd lost three pounds... In a 33 pound child is a sign of serious dehydration.

    I saw a healthy strapping 20 yr old who was busy hobbling to the vending machine on a bum foot go in before my son. We he got in, it turns out his blood sugar was 39, near coma-inducing level. Of course once they got his labs in the jumped and ran when they realized he did have the average little stomach virus. But I am still angry, four years later, that my very sick child had to wait while other less sick people were seen first.

    • Posted By: burnedoutnewbie @ 10/24/2008 2:29:52 PM

      As an ER nurse I'm sorry to hear about the bad experience you had during your ER visit, but you may not know what the whole story is behind another patient (nor can you know due to HIPPA regulations which guard every patient's privacy). Understanding that Emergency Departments are a limited resource which must be managed wisely, the front desk triage nurse must carefully assess each patient (within a minute!) to assign a "severity index" to that patient. Other comments posted on this blog are certainly true in my experience. There are too many other patients literally demanding care that isn't medically warranted preventing timelier treatment of others such as your 4 year old. I started working as an RN one year ago and decided to start my career in the ED. One year in, I'm seriously considering a move to another area of nursing. It's just too frustrating dealing with people who are hauled in off the streets, drunk and high, to park their sorry backsides for hours on prime "real estate."

  • Posted By: Clydel0ver @ 10/24/2008 2:16:22 PM

    I had a primary care doctor once... he was even a relative. He dropped me from his patient list after three years because I hadn't been sick and he expects all his patients to be sick at least once a year.

    Shortage of Doctors? Nurses? They are overworked! There's also a Truck Driver shortage... why? Over work! When young people are looking at a career, and they see that if they become a Doctor they are going to have to work 80+ hours a week, 60 - 70 hours a week as a Driver, 50 , 60 plus hours as a nurse.... it doesn't matter what the pay is, they know they will have no life outside their jobs!

  • Posted By: nmd1999 @ 10/24/2008 2:15:18 PM

    I am a primary care physician and I feel that the comments about reimbursement are right on target. Who cares if everyone has insurance if it pays so little that doctors can't make ends meet and thus refuse to accept it? With my loans from medical school, it has already come to the point that I would not recommend that anyone in medical school go into primary care. You can work the same hours and get paid a lot more if you are a specialist, or even if you are a PA working for a specialist. I like my job, but it is a daily struggle.

  • Posted By: sabcrawford @ 10/24/2008 1:52:07 PM

    I've been an ER nurse for 5 years and have worked in three different states. What is written here is only partially true. What I see far too much of is people either not having regular doctors or never calling their doctors when they are sick. Even people with insurance will often come to us first because the doctor wants his co-pay up front before he/she will see you. For the most part ER's don't ask for co-pays up front although some ER???s in FL have started asking for co-pays from non-emergent patients. I also have people calling an ambulance for a cold, a six-month old backache, and a toothache because they couldn't get a ride or didn't have money for the bus. Many of these people can find money for their cigarettes, but never have money for a ride. They come in with fake complaints of stomach aches so they can get a 'free' pregnancy test. They are miraculously better once they receive the test results. You see someone with a problem last week and they come back the following week with the same problem because they didn't take the prescribed meds or didn't follow-up with their doctor. Then they want to hold us responsible for them not feeling better. These are just a few of the things we see every day. Quite honestly it bothers a lot of nurses and doctors when we have to devote so much time, care, and dollars toward someone that you know will be back again and again because they want us to do our jobs as healthcare professional, but they are unwilling to do their jobs as patients...take the meds as prescribed, stop smoking, stop drinking, stop using drugs. In the course of a 12-hour shift the true emergencies are few and far between. One last comment, it is a common practice here in Cleveland for doctors to direct their patients to the ER for complaints that could have been handled in their offices. So some of the Primary Care Physicians are also feeding the problem of ER over-crowding.

  • Posted By: sabcrawford @ 10/24/2008 1:51:26 PM

    I've been an ER nurse for 5 years and have worked in three different states. What is written here is only partially true. What I see far too much of is people either not having regular doctors or never calling their doctors when they are sick. Even people with insurance will often come to us first because the doctor wants his co-pay up front before he/she will see you. For the most part ER's don't ask for co-pays up front although some ER???s in FL have started asking for co-pays from non-emergent patients. I also have people calling an ambulance for a cold, a six-month old backache, and a toothache because they couldn't get a ride or didn't have money for the bus. Many of these people can find money for their cigarettes, but never have money for a ride. They come in with fake complaints of stomach aches so they can get a 'free' pregnancy test. They are miraculously better once they receive the test results. You see someone with a problem last week and they come back the following week with the same problem because they didn't take the prescribed meds or didn't follow-up with their doctor. Then they want to hold us responsible for them not feeling better. These are just a few of the things we see every day. Quite honestly it bothers a lot of nurses and doctors when we have to devote so much time, care, and dollars toward someone that you know will be back again and again because they want us to do our jobs as healthcare professional, but they are unwilling to do their jobs as patients...take the meds as prescribed, stop smoking, stop drinking, stop using drugs. In the course of a 12-hour shift the true emergencies are few and far between. One last comment, it is a common practice here in Cleveland for doctors to direct their patients to the ER for complaints that could have been handled in their offices. So some of the Primary Care Physicians are also feeding the problem of ER over-crowding.

  • Posted By: ptucke @ 10/24/2008 1:39:54 PM

    How about the 24 year old medicaid patients that come in at 2 AM with complaints of migrain who has a history of migrains and insists on being admitted. This patient had all neccessary tests done while she was in the ER and any serious condition was ruled out yet the ER doc still admitted her because she insisted. Why do people get admitted to the hospital when they don't need to be? Hospitals are ran like big business. Customer satisfaction is job 1. It has turned patients and their families into monsters! I don't even want to be a nurse anymore. ER wouldn't be so crowded if they'd send home the patients that don't need to be there.
    Sometimes the problem isn't that there aren't enough beds in the hospitals but that there aren't enough nurses to take care of the number of patients. You want to fix the nursing shortage? Pay nurses what they're worth! It's pretty sad that I could get a job in a factory with no education, in some cases not even a high school diploma and make more than I can make with a college degree as a nurse!
    Patient education and noncompliance is another issue. If you skip dialysis because you don't feel good you WILL end up in ER. The reason you don't feel good is because you need dialysis! If you don't follow your diabetic diet, you WILL end up in ER. If you don't take your blood pressure medications or your heart medications you WILL end up in ER. And all of these will be true emergencies.

  • Posted By: dofje @ 10/24/2008 12:44:47 PM

    Hey email me for a Fake ID. I'll get you all the free ER care you want.

  • Posted By: esmack @ 10/24/2008 12:17:32 PM

    Docs need to get back to the business of CARING for patients and not the bottom line, that is part of the problem. And I am insured.

    • Posted By: #1Nurse @ 10/24/2008 12:41:41 PM

      Unfortunately, the doctors are so busy that they don't have time to show that they do care. I work with many doctors that do the best they can but when there is a shortage of doctors and nurses, it might seem like no one cares.

  • Posted By: dofje @ 10/24/2008 12:31:29 PM

    What a load of hyper bull and backyard investigation writing. No mention of the 30million illegals milking the system dry? Yeh how are you going to bill someone who has a fake ID? I love the picture of this article though.. Yeah im sure.. the ER is PACKED with middle class white people. Haha, what a joke. Oh i know, "im a racist" right? oh plz. Yes because the truth is racist. This country has become insane.

  • Posted By: lsan93fl @ 10/24/2008 10:33:44 AM

    The is also this Medicaid person, who will show up in ER full of gold jewelry and you could see with expensive brand of clothing and bag, and a very expensive Escalade SUV. I am just wondering how somebody could get a GOLDCARD . I myself would hesitate to go to doctor's office for simple cough and colds because I need to pay every dollar for co-pay.

    • Posted By: esmack @ 10/24/2008 12:19:41 PM

      I work in a hospital and some on medicaid think we are their PCP, it is insane! And you can't say anything about it because then it could be some kind of discrimination...

  • Posted By: skinnyminny2 @ 10/24/2008 10:59:55 AM

    I never go to an ER unless I can't walk, someone has called 911 and it's by ambulance! This at least assures not sitting there for 10 hours.
    I don't know why folks don't use the walk-in clinics more often. They're usually adjacent to the ER. If you're truly sick enough upon triage, usually you're moved to an ER.

  • Posted By: varacefan @ 10/24/2008 9:00:15 AM

    A co worker of mine has 3 dependant children and a wife that does not work outside the home. He is college educated and so is his wife. He owns his own home(paid for) along with 35 0r 40 acres of land. Has money in CDs and money market accounts. His wife who is a reg. nurse and their kids raise and sell produce on their land along with eggs and beef cattle. He is a salesperson and works a 40hr work week. He does not have health insurance on himself or his family. Our employer offers a very good plan which everyone but him is enrolled in. He says it is just too expensive! Truth is he just does not want to pay anything out of his pocket. He has trained his kids to think the same way. His 22 year old daughter that still lives at home also has no insurance. She works several part time jobs but claims none of this as income. When these people need medical care they as a rule go to the ER. When the bill comes I have heard him on the phone asking the hospital to consider lowering the bill because they have no insurance. He has bragged about recieving a earned income tax credit check several years to all of our dismay. To make a long story short. Myself and all of my other co workers are sick of this crap. We are tired of hearing how many people are uninsured. We are tired of hearing how we and the rest of the paying public are not doing and giving enough. We are fed up!! All I hear from Obama is that we need to do more and pay more. As biden said it is our patriotic duty to pay more. I say BS. The system is so over run with people playing the system as my co worker is that I do not want to pay another dime until this sort of stuff is cleaned up. Enough is Enough!!

    • Posted By: batconnie @ 10/24/2008 9:29:30 AM

      I can understand the frustration, but there also may be something further underneath your co-worker's story. What about the people who work 3 jobs that do not offer insurance, but DO NOT pay enough for one to afford insurance? It sounds like to me you are more jealous of his earnings and looking to insurance as a scapegoat. I agree that "playing the system" is ridiculous and should stop, but you have to think about the people who need those programs as well. Not everyone is a "freeloader."

      • Posted By: varacefan @ 10/24/2008 10:37:11 AM

        I can assure you I am not jealous of his earnings and am not quite sure of why you would say that. Is it that I like Joe the plummer have presented you with a situation which does not fit into your plan? So it is easyer to paint me as jealous rather than deal with the real issue. Why not clean up the system before just throwing more money at it. There is no insentive to clean it up. Anyone who has worked in the system will tell you they give little or no time to rooting out these cheets. They are simply looking to grow the system. I never said everyone was a free loader. In fact many who need help are too proud to ask for it. But for everyone like that there are several that will take take take and never feel the least bit bad about doing it. So don't play that BS on me. I care about the truely needy. I however want to know the system is being run as cleanly as possible. You know and I know that is not the case at this time. I truely believe if it was cleaned up to a reasonable level the current funding would be plenty.

  • Posted By: lsan93fl @ 10/24/2008 10:25:29 AM

    Like Senator McCain says its a responsibility to have insurance, not a right because once given as a right a lot of people will be irresponsible and abuse the system since it will be easy and if free, they didn't work that hard for it and earn it so they won't care to use the resources that is meant for those really sick people.

  • Posted By: barricusa @ 10/24/2008 9:33:14 AM

    ther are some solutionsi would like you to think about. the average city of 300,000 population has 2 or more hospitals in a 100 mikle area. what about building a centeral hospital beds only with care units after surgery they would be transported to the nearest bed only facility for post operatibve care. these places could also provide non emergency but urgent care cases. i also think the governmenmt should foot the bill for building these facilities and lease them to the hospitals. each hospital would share the cost of these facilities. where i live there are two hospitalswithin 10 miles of each other another within 50 miles total population between these cities in less then 500000

    • Posted By: varacefan @ 10/24/2008 10:22:18 AM

      Sounds like you've put much thought into this. It may or may not be a good idea. I am not the person to decide that. I would like to correct one thing you said. You said you think the goverment should pay to build these facilites and then lease them. First, can you imagine how expensive it would be if the goverment decided how these should be built. Second, the goverment does not pay for anything. The taxpayers do! Many people including myself have little faith in the goverments ability to do anything right. So i'm not trying to be a nay sayer cause it could be a great idea. But I just have No trust in the goverment to implement any plan no matter how good without screwing it up.

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