The Paper Chasers

I disagree

Actually "anngw", you have incorrect information. Xerox does have a recycling program. In fact, Xerox is working on transitioning this program from DHL to UPS as we speak.

Effective January 31, 2009, DHL is no longer providing delivery service in the United States. Xerox will be using UPS as our freight provider for our supplies recycling program in the very near future.

Until this transition is complete, please instruct the customer to use the US Postal Service label that can be found on www.xerox.com/gwa under "special instructions for Alaska, Hawaii and Guam". Please download the US Postal Service pre-paid label for Guam. New UPS return labels will be available on the Xerox web-site shortly for our customers' future use.

what about the money it costs to run the machine plugged into the electical outlet that's connected to the power company that's connected to the grid that's connected to the generating plant that buys coal from company's that strip mine it out of the ground? or suck crude out of the ground and ship it half way around the world.

This is all show and no action. Xerox does not recycle its toner/ink cartridges like Hewlett Packard and Canon do. At the very least, Xerox could ask its customers to save their empties ( not put them in the trash) and have the service technicians pick them up when they are on a service call. In fact, all of the technology companies put the broken pieces in the trash can rather than taking them back to their home office to be recycled. Not an extra penny's worth of gas or carbon emissions would be wasted by recycling this way.