Google is a model of solid engineering, but not exactly of marketing razzle-dazzle. In fact, the company is not very big on marketing. How many companies with the size of Google does not advertise on TV?
China is the world's factory, but its top firms remain oddly anonymous.
Google is a model of solid engineering, but not exactly of marketing razzle-dazzle. In fact, the company is not very big on marketing. How many companies with the size of Google does not advertise on TV?
I am a business consultant. I grew up in China and spent the last 20 years in the U.S. I have been living in Beijing for the past couple of years. The question you posted is the same question I have been thinking for a long time. I think the problem goes far deeper than what you suggested. It takes a native who has overseas life experience to see it. It is not a business question, it is a national culture and government mentality question, and its solution will not be in the management of the big companies. It is much tougher. It's in a national cultural revoluntion.
Why do I say that? Think the definition of a brand. What is it? Any manager will tell you it is a promise. To build a brand, you need to repeatedly fullfil your promises so people form an expectation of your product quality. But from what I have seen as a native who has been overseas for a long time, today's Chinese society shows a salient feature to anyone who is there to observe -- the proliferation of false promises (implicit and explicit, and large and small), and the consequent culture of suspicion of any promise and contempt for anyone making any promise. Whats truly stunning, the incredible popular tolarence of rule breaking, which is breaking of an ordinary citizen's promise to the larger society. It is everywhere and happens every minute. Tens of people standing in line for a bus, fullfiling their promises to get on the bus in a fair and efficient way. A few will cut to the front as soon as the bus arrives, breaking their implicit promises. Everyone then pushes and shoves to the front to save their own chance to get on the bus. A massive breakdown of a promise-making / promise-fullfiling process takes place. Things like this are so common everywhere and at all levels that I think it is threatening the entire people's fundamental sense of decency. I am not alone in this. A couple of month ago, Beijing's Jin Hua Ri Bao (Capital Splendor Daily) printed an editorial proclaiming "we are now officially a people without a sense of shame".
If nobody makes or fullfils any promise implicit or explicit any moment of their lives, how can you expect any company, an organization consisting of societal individuals, to make serious promises and repeatedly fullfils them to the point consumers will form a regular expectation of its products? The organization may make a large effort to do so because the Japanese or the Americans are doing it. But it won't last because the effort is only an abnormal tweaking of the nerves. It will go back to its normal state of senses as soon as the degree of urgency drops in the slightest. Unfortunately brand building is something in business that is the most demanding on time.
Í know I am using strong languages but I am not against the Communist Party. I actually think they are doing a really good job managing the national economy. Maybe it is a development phase that every nation goes through. Maybe it is peculiar to the dvelopment model
You had a very good and true observation.
For a country that has over 1.3B people, has graduated a million engineers, and has become the world's third largest economy in twenty years, strange how I cannot identify one product, one idea, one accomplishment, one piece of literature, style of music or dance, one technology, one groundbreaking piece of research, one sport, software, and so forth, that is patently and/or iconically Chinese in the modern era and that has mass or global appeal. Think about it. I am more dumbfounded than critical at this point. Would someone like to put forth any theories?
Where have you been? China held the biggest and best Olympics last year in Beijing, surpassing the '84 Games in LA. In 30 years it lifted 300-400 million out of poverty, more than the population of the US. China also has about 300 million middle-class citizens. It will no doubt be the second largest economy end of this year if not next year. All this in 30 years is the most historic growth by any civilization in history. The art scene is growing as well, you just don't hear much about it because its in Chinese.
Its easy to not see it or dismiss it when you are ignorant. How sad!
"China held the biggest and best Olympics last year in Beijing, surpassing the '84 Games in LA."
And they only had to throw thousands out of their homes to build the stadium, and brutally repress their people.
Add to that their attention-whoring "round the world" torch run.
That wasn't an olympics, it was an advertisment.
Attention-whoring? Wow.. that's a stretch now. And of course the country that hosts the olympics would promote their image and advertise themselves- all of them have.
Suppressed...The Chinese certainly do not feel that way. Our culture and thinking does not mean that the Chinese has to accept it. Surveys shows that Chinese is more happy and healthier than US citizens.
Did all of them do an entire round-the-world torch run, complete with security goons?
"Would someone like to put forth any theories?"
Yes. China is a barbarian nation.
Then the U.S. is an ignorant nation. Don't blame the 1.3B citizens.. if anything it's their government.
People are responsible for their government. That goes for America and China.
can you read a second language?
i am not challenging you here. if you can't read or speak a second language, your view of the world is at the mercy of your media
This is particularly true if your only language is simplified Chinese.
How about the invention of:
- the compass
- gunpowder/fireworks
- printing, moveable type
- paper
- rice cultivation
- printed banknotes
- playing cards
- pinhole cameras
- porcelain
-tea... and the list goes on.
I don't know about you, but perhaps you're living under a rock.
have you never read "the art of war"? they print it in english......
There are. You are just too ignorant to hear about it.
Every thing china does or doesn't do makes perfect sense if viewed through the lens of the downfall of the United States. They are committed to our destruction, and have been working at it since the communist takeover in 1949. Is there anyone out there stupid enough to believe that a nation as dysfunctional as North Korea could have developed nuclear weapons in such a short period without the active assistance and support of their greatest champion, or that the NK's could have mounted the recent cyberattacks on the United States government without chinese acquience and involvement?
The chinese government is crazy, all right, just like the proverbial fox. As long the world continues to beat a path to their manufacturing door, American manufacturing abilities will continue to decline. What difference does it make whether we know the name of the clapboard company that actually builds this junk, as long as we continue to buy and buy and buy? for example, does anyone know the name of the company that sold us that glycol-tainted formula some time ago, or the name of the company that sold us the poisonous drywall? Does anyone really care as long as Wal-Mart can keep prices down.
The chinese are the greatest threat this country has ever faced, and just like our pre-war commercial relations with japan, we will continue to help them increase their capabilities while we destroy our own. We sold the japanese old Buicks as scrap and they made bullets and bombs from them and sent them back to us. The chinese are doing the same, except in a 21st century sense.
In the not-too-distant future, ur grand-children will have to learn mandarin or wu if they want jobs, and we will have done that to them.
ScreaminginBoise: Obviously you do not know much about China to criticize about them. Americans need to realize that our biggest enemies is ourselves, our continuing of blaming others for our own demise is sickening. Americans manufacturing declined because American Corporations is not about job creation, it is about profit margins, as they have high paying executives to pay and shareholders to satisfy. BUSH lowering of corporate taxes did not help create jobs. Our inability to innovate into new possible industries is what stopped us from growing this past decade. 30 years ago, we laughed at the products produced by the Japanese, and look where are they now? If we continue to waste time blaming others and not look inward, we will continue the downward path of being behind the Chinese in no time. If our grandchildren have to learn chinese, then so be it, it cannot be a bad thing for our future generations to learn from other cultures and countries, as they have learned from us and accepted our language, do you know that there are more English speaking Chinese in China than there are in the US? STOP POINTING FINGERS AT OTHERS AND START TO LOOK INWARD FOR SELF-IMPROVEMENT on our part.
People in China already have to learn English to get good-paying jobs, so maybe learning Mandarin isn't such a bad idea.
I didn't read the article, but I'm sure the reasons give are as follows:
Communism, oppression, repression, suppresion. no freedom of speech, no freedom of press, human rights violation. Tian'anmen, pollution, dog-eating, buck teeth, foot-binding, etc. Oh and free Tibet!
If you didn't read the article then I'm guessing you're just here using this space to gripe about China in a racist fashion.
Take a look at the U.S... we weren't much better in the past. Killing the Native American population and taking over their land? Oppressing their culture? Putting the Japanese into concentration camps? Our long, long history of slavery and the various human rights/freedoms we denied them? We have a crooked government as well, driven by greed and capitalism. The U.S. is also one of the major, if not the biggest contributor to pollution.
"dog-eating, buck teeth, foot-binding, etc." - that's just you being narrow-minded and racist.
Verily3, you really don't have a sense of humor or sarcasm, do you?
Our company is forced to do business with China by John Deere. The company we have to deal with sells tools and dies but calls themselves at once a furniture company, manufacturing plant, and any number of other names. They have no pride in what they do. They are just there to underprice American businesses and get our money. John Deere thinks that, that is a good idea. What do you think?
"John Deere thinks that, that is a good idea. What do you think?"
I think the next backhoe I buy will be a Cat.
I'd rather not buy anything from a country that knowingly exports chemically-toxic consumer products or is run by a military dictatorship. 'Nuff sed.
With you. No trust left. Rather employ and buy American.
have fun finding it. Only reason Ford is relatively well off compared to Chrysler and GM is it does its manufacturing in Mexico, dosen't have worry about labor unions or high wages. Toyota ironically is more American that Ford as it does its manufacturing in the South and doesn't have to worry about Unions.
Manfuacturing is dead in USA and it would cost billions to revive it, its facilities are too few, and most that exist are obsolete or outdated. Of course they still wouldn't be profitable because the typically American asks too much for pay. So unless US gov spends billions on creation and modernizing of factories and plants and forces americans to work for lower pay, more hours/ or impose tarrifs like non other it simply won't happen.
"Of course they still wouldn't be profitable because the typically American asks too much for pay. "
Sorry, didn't realize you weren't American. Your opinion has been noted, and will be given all the consideration it merits.
"have fun finding it."
I have a stack of resumes on my desk 3" tall, for one (1) temporary opening. What, you don't want your countrymen to have jobs?
So basically, once china finally figures out how to build a brand name, they will totally and completely dominate the world economically. Everyone who has worked in the (dying) manufacturing industry knows that US manufacturing firms exist now in name only.
China used to just build stuff. Then it engineered and built stuff. Now it is trying to build, engineer, market and sell products. Are you all insane? Once they figure out marketing, they will have climbed to the top of the value chain, at which point they will destroy US, British and other competitors, jack up their prices, and dominate the world Economically. It will be similar to the British Empire, but instead it will be the Chinese World Empire.
Thank our moron politicians and CEO's for selling us out. The western world is in for some hurtin.
The company has built its success the old-fashioned Chinese way???by selling to other businesses, rather than directly to consumers around the world.
The author knows nothing about the telecommunication industry. Vendors sell products to operators or service providers, instead of consumers directly. Ericssion and Nokia are household names because they sell mobile phones even though more turnovers come from equipments such as base stations. But mobile phones are only a very tiny part of Huawei business.
This article is poorly organized, totally prejudiced. The author should do some fieldwork about the industry before he starts to write.
The use of Huawei as a focal point of this story is unfortunate. Huawei is a highly secretive company, whose adventures in corporate IP theft are well documented (Cisco, Fujitsu), and whose high tech campus is run at an equally high level of internal security, including no storage devices, hard drives on notebooks, etc. When you know something about IP theft, you work hard to make sure what goes around does not come around. Less well known are Huawei's interests in "developing" countries, like Zimbabwe and Kenya, where the deals are barter (raw copper in Zimbabwe) and the labour is all Chinese (see the lines of Chinese labourers on flight to Joburg out of Hong Kong), which is not a nice way of easing the chronic unemployment in Africa.
So maybe not the best choice of company to highlight, as Huawei has good reason to be secretive. But nevertheless, Chinese companies find brand building difficult because the scrutiny received, transparency required, and the understanding of the corporate discipline and social responsibility required are woefully inadequete. But, when Chinese companies are able to be transparent, able to do business without worry on tax and bribery issues, trumped up or real, then look out, they might just get it. When? Who knows, it has taken Korea a long time, and after Japan, it gets hard to really recognize any other global brands from Asia.
verily3, we're talking about legitimate BRAND NAME items here, not that faux prada/gucci/chanel BS they make in china. where's the chinese BRANDS? 1.3 billion people, and not a single internationally recognized brand among them? not so much as a hershey bar? even the USSR had their furs and vodkas. kinda lame of china, imho.
Not a single one? How about Tsingtao beer?
Sure, the Cultural Revolution played a big part of it, but since the days of Chinese inventions they've mostly sold to other countries and put their efforts into functioning as a giant factory to produce goods for everyone else in the world. Only in these recent years as China is rapidly catching up in modernization that they are beginning to expand and create globally recognized brands. It's not that they CAN'T create brands. Given some time, better marketing, and addressing issues such as quality, they're well on their way to making their own mark in international markets.
This is another good read: http://mpdailyfix.com/2009/06/chinese_brands_are_coming.html
Wow.. racism just abounds in some of these comments, doesn't it? It's not like the U.S. doesn't have any problems of it's own- or any other major developing country either.
Actually, speaking from the perspective of a Chinese person, I'd say this article hits the main issues with China's brand problems quite wonderfully. There are more technical details that got left out, but common readers won't care about that anyways.
The most famouse american brand I know is Kwok zuckers. Actually, it is not just kwok zuckers, the full name is ignorant Kwok zuckers. Their products are really high quality. They zuck all the time.
dude, some of the comments are ignorant, arrogant, and biased, but you are being a little offensive. :) you will always enjoyed reading such articles, if you take today's media as entertainment
In the Chinese culture we don't like the idea of being well known. A famous Chines saying: pigs are afraid of being fat and humans are afraid of being famous. Being a former employee of Hauwei, I know that philosophy well. Huawei firmly believe today's media do more harm than good.
T
I still can't use the words "quality" and China in the same sentence, except for this one. I work in the automotive aftermarket, and in the last 20 years have watched Asian manufactured products destroy once quality brand names. Defective products, labor reimbursements and product recalls are all on the rise and customer relations are down. I sincerely hope that a name brand recognition problem for China could only get worse because believe me sooner or later brand names will once again have to associate with quality at some point. China can keep their cheap knockoff junk!
"China can keep their cheap knockoff junk!"
Amen.
The reason China can't name brand is that they manufacture garbage.
They're better off just continuing to make counterfeit Timken bearings, etc.
They can't they only make copies from the original brands, however they are the only ones who make money not us why ?
we do not produce anymore so we don't make any revenue to the Country !.....
Personally, I'd rather not buy something chemically toxic or from a military dictatorship. China, Inc. fits that description.
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