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Now Hear This: Microsoft's Bill Gates (right) and corporate vice president J Allard showing off the redesigned Zune

Do You Zune?

With a relaunch of its clunky portable media player, Microsoft hopes to bite into the iPod's market share.

 
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 "Microsoft, the scourge of the planet," writes Apple CEO and cofounder Steve Jobs in his new memoir, "has been chasing me for 30 years, copying everything I do." Wait, no, sorry. That observation actually appears in "Options," the forthcoming memoir of Fake Steve Jobs, based on the popular parody blog that lampoons the quirky, wildly successful Silicon Valley tycoon (and iPod Prometheus).

Still, given the news out of Redmond, Wash., this week it's hard not to see the fake Jobs's point: Microsoft is relaunching the Zune—its clunky flop of an iPod competitor—this holiday season. They unveiled two new redesigned players in hopes of making inroads in the portable media device market, introduced a revamped software client, and launched a social networking companion Web site. (Without a trace of irony, the first band they selected to feature on their social site is called VHS or Beta.) Zune's prices are comparable to Apple's: The 4GB model will retail for $149, the 8GB for $199, and the 80GB for $249. Initial reviews have been guardedly optimistic, a definite improvement from Zune's debut in November 2006.

But are Microsoft's improvements enough to eat into Apple's lead? "This is a really nice evolutionary step for Microsoft," says Michael Gartenberg of Jupiter Research. "They have some fairly compelling devices in terms of features and functions. They've got some stuff in there that Apple doesn't have in theirs yet. But none of this makes a difference if they can't get the message out." He points out that he brought his own Zune to Microsoft's Vista operating system launch event earlier this year and failed to find another person there with one. "If you cant find a Zune at the Vista launch, where can you find one?" Microsoft did not return NEWSWEEK's calls to comment on this story.

Not even Microsoft chairman Bill Gates appeared able to stay on message this week. "For something we pulled together in six months, we are very pleased with the satisfaction we got," he told The New York Times. He might as well have said, "You'll be stunned by how little our new product sucks!" Not the tone you want to adopt when your competitor's device has become a cultural touchstone, gracing the cover of magazines (this one included).

Apple made 69 percent of all MP3 players sold during the second quarter of this year, according to the market research firm NDP Group. Just 3.1 percent were made by Microsoft, landing it in third place behind Sandisk, whose priced-to-sell players comprised 11 percent of all devices sold.

But just because it's the most popular kid in the class doesn't mean the iPod is without serious flaws—or serious detractors. The digital-rights management scheme built into its iTunes music store drives music lovers bananas, and it is cost-prohibitive to swap out dead or dying iPod batteries, which have a habit of dying after a couple of years.

 
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Member Comments
  • Posted By: ljohnso8 @ 12/17/2007 9:32:25 PM

    Comment: I think the zune is a great product, I have one and I think the new design makes it even better! The features and designs of it far outway anything the ipod has to offer. I would recommend a zune to anyone. I got mine from www.theshoppingnation.com they have a lot of great items and I would definitely recommend you check them out. They also offer reviews from real customers about each of their products, and the zune's review are pretty good, and again I'd take a zune over an ipod any day.

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