Less (Information) Is More

According to a new book, most people think too much before they make important decisions.

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  • Posted By: Alpha @ 11/30/2007 12:29:08 AM

    Gut feelings aren't really "quick and dirty". They are the result of our pre-cognitive lowewr brain structures processing massive amounts of information and sending signals to our conscious minds to eliminate choices incongruent with our prior learning or desires. Neuroscientist A. Damasio calls them "somatic markers". The Franklin method is a very left-brain approach. 1. Left brain just cannot process the amount of information available to the lower brain structures 2. When you eliminate items from the pro/con list, you are using somatic markers anyway. Conclusion: we should not throw out the left brain but train it to be tuned into the non-cognitive input. Then you get the best of both worlds.

  • Posted By: DMVL @ 11/28/2007 10:07:41 PM

    Snap decisions probably work for shopping, i.e., check Consumer Reports if you are buying electronics and just go with their "best buy" or what color to paint your walls. However, you might want to take a bit more time to consider your situation if it involves a medical decision, a new job, or a dropping a load of money on a house or car. Still, you need to consider how much time and information really is necessary. At some point you just have to make a decision and live with it.

  • Posted By: Cripper @ 11/26/2007 3:37:27 PM

    This is Bush Administration-type thinking. "Our intuition is that we will be greeted as librators when we Invade Iraq/Iran, so let's not bother to look closely at the situation." Michael Chertoff's gut told him that Al Qeida was planning an attack, so let's ratchet up the fear level. Intuition tells them that global warming is a hoax, so all the scientific evidence is wrong. This article promotes intellectual laziness, which has become more epidemic in America than obesity.

    • Posted By: Ron Paul For Pope @ 11/28/2007 5:08:28 PM

      Hear, hear. Well said. Let's throw Intelligent Design into that pot, too.

  • Posted By: ad123 @ 11/28/2007 10:11:51 AM

    In the medical example, all considerations are struck out as equally irrelevant except one--how well the physicians listen--and the decision is made on that basis. In other words, they are employing the "moral algebra" of Benjamin Franklin, which this experiment is somehow supposed to call into question. Likewise, the parents' consideration of the school problem.

  • Posted By: mscarr1 @ 11/27/2007 8:21:24 PM

    In theory it may work - but if you get humans who have had either a plethora of bad life experiences or a plethora of good life experiences - their gut reactions may be either too optimistic or too pessimistic to be reliable. Balance - some application of moral logic and some gut is probably best.

  • Posted By: loislane @ 11/27/2007 5:48:42 PM

    The military reference was the best comparison of how crucial and effective trusting your gut can be. As a woman in the dating process, it definitely save alot of time. Blink by Malcom Gladwell was a excellent book on this. I think they refered to it as splicing; making split second decisions.

    The difference I see in these two is that with splicing it's an immediate reaction, but Gigeranzer seems to be promoting still being analytical, but with fewer factors. But it seems to me that you still have to think of all the options to figure out which ones are important and which ones aren't. Meaning, you still have to collect the same amount of data, filter out what you don't need, then make the decision based on what's left... so is that really trusting your gut?

  • Posted By: AlinaAdolphus @ 11/26/2007 6:01:06 PM

    Wow, finally, a scientific justification for my seat-of-the-pants style of decision making. I recently left my job on a spur of the moment decision, literally in the parking lot before my shift started, based on one salient piece of information: the assistant manager with the poorest people-skills, worst reputation for bullying and intimidating employees, and biggest undeserved ego was about to be promoted. It's nice to know that I wasn't just being foolish but was actually listening to my instincts tell me that this was a bad situation about to get worse. I have never been an analytical person so it's nice to know that I can rely on my instincts and not wind up with the wrong decision.

    • Posted By: Deusexmachina @ 11/27/2007 10:32:35 AM

      I don't know if there's a set scientific precedent here, but it sounds as if your feelings and your thinking were congruent on this issue. You don't specify any financial blowback from leaving your job, but surely you thought about it before actually leaving. I think 'gut' feelings are just another way of thinking, just not as ratiocinating.

  • Posted By: LovelyOne @ 11/26/2007 5:12:11 PM

    I think this is a great way to figure things out. My practice in life is that issues are only as big as you make them. For example, I find myself on the opposite end of the country as all my friends living and working with my father who I can't stand, and dating a guy who had the nerve to call me a *itch. YET I do nothing about it. Why do I not move back to Ohio? Why do I not break up with this guy? Because I sit here and over analyze what these things mean. All my other decisions in life have been "rash" as people like to say. I hear the facts and I play the cards i was dealt. But this time I've been folding instead of playing my hand, well lets just say it isn't making my life easier to think about things, I follow my heart and my gut and that's how I've lived up until now and starting with the new year (because I have good reasons to wait until then) I'll be living that way once again.
    A good friend of mine told me that the only thing i need to listen to is my heart. Don't think about every fact, think about what you feel is right. As a mother, i'd feel the right thing to do would be to get my child the quickest attention possible, me liking the doctors methods are irrelevant.
    Follow your heart and you're life will work out. Analyze everything, and you'll work yourself to death.

    • Posted By: Deusexmachina @ 11/27/2007 10:27:33 AM

      There's a saying from the old country: What's right isn't always popular, what's popular isn't always right.

  • Posted By: alphasun @ 11/27/2007 9:19:52 AM

    If I may be allowed another 2cs' worth despite my double post earlier, I would like to question the use of the word heuristics to describe the rapid "satisficing" decision-making process. Heuristics to me means a searching and analytic process that should only end when the truth has been approached as closely as possible -- it implies the use of logic and evidence, not some cognitive triage.
    Also, I can well imaginre the conseqwuences of earnest attemnpts to train muilitary officers and MBA students in this sort of decision making. How to avoid secondary delay caused by trying to decide which factors to sacrifice etc....

  • Posted By: sepehr @ 11/27/2007 8:31:08 AM

    I liked this article as it can really help when making tough decisions; Go for the most important piece of information or factor.... Ok, fine! But the case of asthmatic child is not a good example at all and has ruined the artcile. The most important factor in the example is to save the child and go to the doctor 20 minute away.

  • Posted By: alphasun @ 11/27/2007 6:38:15 AM

    America has a healthy ferment of discussion in which such nostrums surface from time to time. In this case I am glad to see that "gut feeling" does not relate to anti-intellectual concepts of the kind the fascists used to promote.
    There seems to be strong anectdotal evidsence of our ability to assess problems automatically, e.g. the oft-recounted experience of waking up to find that one has solved a knotty problem in one's sleep. Like my father, a trained scientists and physician, I am fond of Louis Pasteur's dictum "chance favours the prepared mind". I found the medical example in this article disturbing. The good listener could easily be the weaker diagnostician, although a hospital might be a better bet for other reasons. But snap decisions may be better in some circumstances, e.g. when pursued by a bear.

  • Posted By: alphasun @ 11/27/2007 6:35:45 AM

    America has a healthy ferment of discussion in which such nostrums surface from time to time. In this case I am glad to see that "gut feeling" does not relate to anti-intellectual concepts of the kind the fascists used to promote.
    There seems to be strong anectdotal evidsence of our ability to assess problems automatically, e.g. the oft-recounted experience of waking up to find that one has solved a knotty problem in one's sleep. Like my father, a trained scientists and physician, I am fond of Louis Pasteur's dictum "chance favours the prepared mind". I found the medical example in this article disturbing. The good listener could easily be the weaker diagnostitician, although a hospital might be a better bet for other reasons. But snap decisions may be better in some circumstances, e.g. when pursued by a bear.

  • Posted By: tantaco @ 11/27/2007 2:25:34 AM

    A longer thought out decision is best, do you buy a car the moment you see it, do you choose your spouse in the same hasty manner? No.

  • Posted By: mslotdot @ 11/26/2007 11:33:25 PM

    i agree glowingluma...there are those who are impulsive/reactive. Those who cannot consistantly make good decisions. For instance, those with the disease of addiction run off of "feelings/impulse". This is not a good method for decision making for those who fall into that category. In those cases, the good old fashion method of the pros and cons list works best.

  • Posted By: simonfrog @ 11/26/2007 10:55:20 PM

    Okay, our zealous friend moosetracks did kind of go overboard, but have you heard what he is saying? After reading the article, I found it refreshing to have some input to remind me of times when I have had hard choices in life that could not be made on two half sheets of paper, and trusting that gut instinct on the fly just left me uncomfortable, I prayed on these matters and the decision followed... do not discard the content because of the method of delivery.
    Simon

  • Posted By: Moosetracks @ 11/26/2007 7:19:55 PM

    Why is the spiritual always disregarded? Hueristics makes a strong case for a higher power such as the Holy Spirit that can give us wisdom beyond our circumstances and understanding. Why do we always have to claim things we don't understand evolved over eons? As science becomes more advanced, we're discovering more data that suggests a creator and less that supports the THEORY and RELIGION of Darwinism.

    • Posted By: dychejs @ 11/26/2007 10:49:08 PM

      Dear Moosetracks, I am afraid you do not know what you speak. I am sure you are a good person but you do not understand science.

  • Posted By: tpalmerphd@bellsouth.net @ 11/26/2007 3:40:31 PM

    It's important to consider these findings in light of the research of Daniel Kahneman, a psychologist who won the Nobel Prize in economics for demonstrating the many of our heuristics lead to faulty decision making. Intuition and gut feelings are a mixed bag, and their accuracy probably depends on a lot of other factors related to awareness and insight.

    • Posted By: dychejs @ 11/26/2007 10:46:23 PM

      Excellent point. But I fear this is not a crowd who appreciates the science of Kahneman but, rather, wants to believe that our intuitions are more powerful than scientific analyses... And to be honest, i wish such were true as it is comforting (though false).

  • Posted By: bukolworm @ 11/26/2007 7:54:14 PM

    please forgive me moosetracks but i can't help but notice some words in caps. darwin's theory of evolution. honestly, between the bible and the evidence-based theory of evolution, i'd find evolution more credible and more appealing to the modern brain. it's not a religion because people do not pay money and land to spread the theory. evolutionists do not pay and pray to evolution either to save them from eternal damnation.

  • Posted By: bukolworm @ 11/26/2007 7:47:57 PM

    moosetracks: the spiritual disregarded? err. it's because of the nature of the research. it's actually based on statistics and science. in contrast to what you suggested that science becomes more advanced, it actually lessens the 'gap' between what we know and what we do not know. science now can explain a lot of phenomena everyday that our ancestors once credited on on fairies, on magical creatures, on supernatural entities and some supercreator.

  • Posted By: tony.rizzo@pdinstitute.com @ 11/26/2007 7:11:52 PM

    The author's simple approach to decision-making sounds effective, but it is dangerous. There are many instances where two or three factors interact and together yield an effect that can't be detected by considering individual factors. Such interaction-effects all too often are highly counterintuitive.

    The various fields of engineering provide numerous examples of this. Take, for example, the decision to extend the range of an aircraft. The simplistic decision might be to build bigger fuel tanks into the existing airframe. However, the larger tanks and the extra fuel add appreciable weight. Therefore, the structural design of the airframe needs to be reinforced. This brings additional weight, which along with the extra fuel-weight causes the aircraft to require a larger wing-area, bringing even more weight and greater drag, causing the aircraft to burn fuel faster, and shortening its effective range.

    Modern corporations provide yet another example where the author's simplistic approach to decision-making already is creating immeasurable waste. The seat-of-the-pants solution that nearly all managers and executives employ, when they feel the need to speed up the flow of projects through their companies, is to push the companies' resources by forcing tighter due-dates upon the projects. Ironically, this is the worst possible approach, because it forces widespread multitasking to occur. The multitasking, in turn, cripples the flow of projects rather than speeding it up. The highly counterintuitive solution, which the author's simplistic followers could not possibly embrace, is to cause the effective removal of projects by spacing the due-dates further apart along the timeline.

    Despite the author's self-congratulatory tone and unfounded inferences, there is no substitute for knowing how things work.

    Tony Rizzo
    President
    Product Development Institute
    +1 908 264 8520 desk
    +1 908 230 5348 mobile

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