The ride-sharing company's pilot program is suspended in Arizona, Pittsburgh and San Francisco pending an investigation.
Jeff Jones' departure is just the latest blow for the ride-sharing company, which has been beset with controversies in recent months.
The most important metric—miles per intervention—was just 0.8 miles.
A dysfunctional culture, bad press, a sketchy financial outlook, dissatisfied employees: Can the on-demand transport originator reform and become an enduring company?
It's the latest sign of turmoil at Uber, which recently found itself in a separate sexual harassment firestorm.
Uber and its CEO came under criticism in recent days after opponents said the company was breaking a taxi driver strike in New York City that was protesting Trump's controversial executive order.
Lyft ranked above Uber in Apple's App Store for the first time following #DeleteUber campaign.
Study finds black passengers wait longer to be picked up and face more frequent cancellations.
Carpooling could eliminate the need for 75 percent of NYC taxis.
New study shows individual drivers may discriminate against patrons with "African-American-sounding" names, making them wait longer than white riders.
Research shows black passengers wait longer than whites, and women are often overcharged.
The case could set a precedent for tens of thousands of workers.
Uber's 99-page white paper imagines a Jetsons-like future filled with on-demand flying cars.
Uber-owned Otto sent the first autonomous commercial shipment 120 miles across Colorado.
Uber's plan to replace its 1 million drivers with robots is underway.