Food, Health And Beauty


Category
Subcategory
Loyalty Program
Brand
Score
Food, Health And BeautyConvenience StoresHoliday RewardsHoliday Stationstores9.63
Food, Health And BeautyConvenience StoresMy Love RewardsLove's8.56
Food, Health And BeautyConvenience StoresSheetz Rewardz ProgramSheetz8.47
Food, Health And BeautyConvenience StoresKwik RewardsKwik Trip 8.38
Food, Health And BeautyConvenience StoresQT RewardsQuikTrip7.88
Food, Health And BeautyConvenience Stores7Rewards7-Eleven7.57
Food, Health And BeautyConvenience StoresSmartPay RewardsCumberland Farms7.46
Food, Health And BeautyConvenience StoresCasey's RewardsCasey's7.36
Food, Health And BeautyConvenience StoresEasy RewardsCircle K7.26
Food, Health And BeautyConvenience StoresEG RewardsKwikShop6.20
Food, Health And BeautyPerfume and CosmeticsMy RewardsThe Perfume Spot7.78
Food, Health And BeautyPerfume and CosmeticsteamtarteTarte7.69
Food, Health And BeautyPerfume and CosmeticsBeauty Insider ProgramSephora7.62
Food, Health And BeautyPerfume and CosmeticsUltamate RewardsUlta Beauty7.59
Food, Health And BeautyPerfume and CosmeticsM∙A∙C LoverM·A·C7.53
Food, Health And BeautyPerfume and CosmeticsSally Beauty RewardsSally Beauty7.50
Food, Health And BeautyPerfume and CosmeticsEstée E-ListEstée Lauder7.29
Food, Health And BeautyPerfume and CosmeticsLove Your Body ClubThe Body Shop7.03
Food, Health And BeautyPerfume and Cosmeticsbe. PointsBeauty Encounter6.91
Food, Health And BeautyPerfume and CosmeticsAveda Pure PrivilegeAveda6.91
Food, Health And BeautyPharmacies and DrugstoresGiant Eagle Advantage CardGiant Eagle7.93
Food, Health And BeautyPharmacies and DrugstoresExtraCare Pharmacy & Health Rewards® CVS Pharmacy7.70
Food, Health And BeautyPharmacies and DrugstoresmyWalgreensWalgreens7.63
Food, Health And BeautySupermarketsPoints Club RewardsH‑E‑B9.15
Food, Health And BeautySupermarketsMax CardCounty Market8.82
Food, Health And BeautySupermarketsSchnucks RewardsSchnuck Markets8.46
Food, Health And BeautySupermarketsRedner’s RewardsRedner's8.43
Food, Health And BeautySupermarketsWinn-Dixie RewardsWinn-Dixie8.37
Food, Health And BeautySupermarketsKroger Rewards World MastercardKroger8.24
Food, Health And BeautySupermarketsPick ’n Save / Metro Market Rewards World MastercardPick 'n Save8.20
Food, Health And BeautySupermarketsMariano’s Rewards World MastercardMariano's8.16
Food, Health And BeautySupermarketsSmith's Rewards World MastercardSmith's8.06
Food, Health And BeautySupermarketsWeis Rewards PointsWeis Markets7.94
Food, Health And BeautySupermarketsMartin's Choice RewardsMartin's7.91
Food, Health And BeautySupermarketsDillons Rewards World MastercardDillons7.89
Food, Health And BeautySupermarketsSprouts appSprouts7.88
Food, Health And BeautySupermarketsmyThyme Fresh RewardsFresh Thyme7.82
Food, Health And BeautySupermarketsPrice Plus® ClubShopRite7.81
Food, Health And BeautySupermarketsGO RewardsStop & Shop7.80
Food, Health And BeautySupermarketsClub PublixPublix7.80
Food, Health And BeautySupermarketsFlexible RewardsGiant7.78
Food, Health And BeautySupermarketsMVP Customer RewardsFood Lion7.61
Food, Health And BeautySupermarketsAdvantEdge CardPrice Chopper7.53
Food, Health And BeautySuperstores and Warehouse Club StoresCostco membershipCostco8.23
Food, Health And BeautySuperstores and Warehouse Club StoresSam´s Club familySam's Club8.19
Food, Health And BeautySuperstores and Warehouse Club StoresmPerksMeijer8.13
Food, Health And BeautySuperstores and Warehouse Club StoresTarget CircleTarget7.93
Food, Health And BeautySuperstores and Warehouse Club StoresWalmart Rewards® CardWalmart7.61
Methodology

The 2021 ranking of America's Best Loyalty Programs was compiled based on the results of an independent survey of more than 4,000 U.S. customers who are members of loyalty programs of retailers or service providers in the United States. Customers were given the opportunity to evaluate various loyalty programs: in total, around 16,000 evaluations were collected. The survey period ran from October to November 2020.

We defined loyalty programs as all reward programs that provided the customer with a benefit when purchasing or using the products or services of the associated brands.

The survey was conducted on retailers and service providers from 43 categories, providing results for a broad spectrum of loyalty programs in traditional retail, online retail and service segments.

The awarded loyalty programs each received an above average overall score. The final assessment and rankings were based on six evaluation criteria:

1. Ease and Enjoyment: measures the value of the perks of being in the rewards program.

2. Benefit: measures whether the rewards are, in the customer's perception, worth being part of the program.

3. Overall satisfaction: measures whether personal expectations were fulfilled and whether the customer is satisfied with the experience of the loyalty program overall.

4. Customer support: measures the level of assistance provided to customers when signing up for the program or having trouble redeeming benefits.

5. Trust: measures the trust in the loyalty program around how they use the personal data provided through the program.

6. Recommendation: measures the likelihood of recommending the program to friends and family.

The full methodology is available here.