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By Theo Burman
Live News Reporter
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AT&T customers whose personal information was taken in two 2024 data breaches were eligible to file claims for a portion of a $177 million class-action settlement, with individuals able to seek up to $7,500 if they were affected by both incidents.
The settlement comes after lawsuits arose from two cybersecurity incidents in 2024 that exposed sensitive customer information and call/text records for millions of accounts, offering a financial remedy to affected subscribers.
Newsweek contacted AT&T for more information on the settlement via email.
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Why it Matters
Millions of wireless customers faced increased risk of identity theft and privacy exposure after two incidents in 2024: one that put names, birth dates and Social Security numbers on the dark web and a second that exposed call and text records for a broad selection of customers.
What To Know
The March 2024 incident involved data from roughly 73 million current and former AT&T account holders, including sensitive identifiers such as names, dates of birth and Social Security numbers.
The company agreed to a $177 million settlement to resolve consolidated class actions related to both incidents, with funds allocated between the two settlement classes.
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Claimants hit by the March breach could seek up to $5,000 for documented losses, while claimants tied to the July breach could seek up to $2,500. Individuals in both classes could pursue up to $7,500 in total.
Claimants can submit documented-loss claims with supporting evidence or opt for tiered cash payments, with final amounts depending on the number of valid claims and deduction of administration and legal fees.
How to apply for the payout
- File online using the settlement claim portal (TelecomDataSettlement.com) or submit a paper claim by mail. Both online and mailed claims must be submitted or postmarked by Nov. 18, 2025.
- Use the Class Member ID from the email notice sent by the settlement administrator Kroll to complete an online claim; claimants who cannot not find the email should check spam folders or call the administrator.
- Contact the settlement administrator by phone at 833-890-4930 or send mail to AT&T Data Incident Settlement; c/o Kroll Settlement Administration LLC; P.O. Box 5324; New York, NY 10150-5324 for help or to request a mailed form.
- Prepare documentation for any claimed losses that you assert are traceable to the breaches; claimants could choose documented-loss claims or tiered payments depending on available evidence.
What Happens Next
A final fairness hearing to consider approval of the settlement was scheduled for Dec. 3, 2025, after which distributions could proceed if the court granted final approval and any appeals were resolved.
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