'Rude' Delivery Driver Scolding Woman for Ordering Food Nearby Sparks Fury

A delivery driver has sparked outrage online after scolding a woman who ordered food from a nearby restaurant.

In a viral post on Reddit, Margaret from Washington state shared the story under the handle puddlespuddled. She posted in the subreddit r/AmITheA**hole asking: "AITA for ordering delivery food when I only live a few blocks away from the restaurant?"

With over 10,000 upvotes and thousands of responses, the story has gained attention on the popular discussion site, with users overwhelmingly siding with the poster.

In the post, Margaret explained: "There's a local burger joint that my family and I love. It's about 10 blocks away from our house and they do both delivery and pick up. I'm a full-time student and stay-at-home mom with a toddler while my husband works. I had a big exam and a couple of lab practicals due today and was too tired to cook dinner so I decided to order from the local joint.

"It was already dark out, really cold and I didn't feel like trying to wrangle my kid into their snowsuit or stroller to walk over there, so I ordered delivery on their website for an additional fee. I paid online and left a 20 percent tip."

The online food industry generated a huge $26.5 billion in 2020, while estimates suggest that it could become a $32 billion industry by 2024. New York topped a list of the states that spent the most on delivery food in 2019, with a spend of $773.70 per capita, according to a Bloomberg and Rakuten Intelligence survey.

Margaret continued, explaining what happened when her food arrived: "About 30 minutes later, I got a notification the delivery driver was at my building so I went downstairs to pick my food up. When I got to the door the delivery person was very rude and told me that next time I should get off my a** and pick up my own food, and that she doesn't get paid enough to deliver food less than a mile.

"I grabbed my food and didn't say a word to her. I heard a pound on the door as I walked away and turned around to see she'd hit the door with some snow and was flipping me off."

Frazzled by the encounter, the poster said she then called the restaurant to tell them what had happened and ask for a refund on her tip.

Margaret told Newsweek: "The manager was really surprised and super apologetic. I don't want anyone to lose their job in the current climate, so I hope the restaurant just provides further training to the employee so no one else gets disrespected."

At the end of the post, the user said: "AITA for ordering delivery from a restaurant a few blocks away? Is this some kind of unwritten rule of delivery that I didn't know about?"

Reddit users were overwhelmingly shocked by the story, siding with the woman and slamming the rude delivery driver.

One comment said: "NTA. What is the delivery person's problem? Who cares how close you are. Ten blocks, next door... shouldn't matter. There are a bazillion different reasons why someone might need delivery no matter the distance and she has no business to comment on it."

Another user wrote: "She must not be too bright because that was a very quick delivery with minimal time/gas and she got a decent tip. I'm glad you spoke with the manager, that kind of attitude was totally uncalled for."

One Redditor said that they were previously a delivery driver and could not understand the reaction: "No way, as a former delivery driver I loved getting nearby deliveries, especially with a nice tip. It's easy money! That driver must have other issues. You're totally in the clear."

Another comment said: "The driver was likely having a bad day and chose to take it out on you."

Margaret said: "I've worked in restaurants before as a cook, but never as a delivery driver, so it was interested to hear what other delivery drivers had to say. I felt particularly validated by those responses.

"I feel a lot better knowing that I wasn't an a**hole for requesting my tip back and being uncomfortable with the driver's behavior."

Woman disappointed at delivery
A file photo of a woman disappointed and confused receiving a delivery. A rude delivery driver has been slammed online in a viral post on Reddit. Prostock-Studio/Getty Images

Update 03/10/22 at 3:28 a.m. ET: This article was updated to include comments from the Reddit user.