Elevator Intercom Reads Dan Brown's 'Inferno' to Canadian Subway Riders

A commuter from Canada was caught off guard when she found an elevator assistance intercom at a subway station reading a novel.

Twitter user Michelle recorded a video of the talking elevator intercom on Wednesday and told Toronto Transit Commission that the intercom was “reading a novel or something.”

The TTC Customer Service seemed just to be as confused as Michelle. “The elevator is reading a novel? You'll have to give me a little more context, this sounds interesting! ^KM," the customer service account tweeted back. 


Other Twitter users were just as confused as to why the intercom was reading a novel. After some confusion, and a bit of investigating, the customer service representative eventually discovered that the intercom was actually reading a passage from Dan Brown’s Inferno. 

“Um, that is Dan Brown's Inferno. I am very puzzled. Let me look into this team…,” the customer service account tweeted.

Brown is a renowned writer whose work also includes books like The Da Vinci Code and The Lost Symbol. According to website PLOSInferno "opens with a frighteningly vivid dream sequence based on artists’ depictions of Dante’s experiences in hell. " The book contains a "heady mix of history, art, symbols, and high-wire tension," as book publisher Penguin Random House once described.

The commission tweeted a few minutes later that the situation was resolved. It turns out that a switch from the intercom was accidentally switched, according to the customer service team. The customer service representative tweeted that "a ghost was taking a break near an intercom speaker and left a switch flipped." They promised that there was “no actual possession involved.”

Twitter user Michelle said that the random novel reading over the intercom was both “entertaining and horrifying.” 

The tweet was retweeted over 200 times and liked over 800. According to the customer service account, no one issued a file of a complaint and everyone had a good laugh over it.

A tip of advice: always remember to bring your headphones when listening to an audiobook!