'I Don't Think You'll Quit': Coffee Shop Manager Backed in Feud with Boss

Numerous internet commenters were quick to defend one coffee shop manager who explained how their boss blatantly violated the terms of their initial employment agreement.

In a viral Reddit post published on r/antiwork, Redditor u/rex_grossmans_ghost (otherwise referred to as the original poster, or OP) wrote that they have worked the same schedule for the last seven months but revealed how one managerial decision changed that completely.

Titled, "Boss decided he's the one who gets to control my availability," the now-deleted post has received more than 17,500 votes and nearly 2,000 comments in the last six hours.

"I'm a manager at a coffee shop," the original poster began. "My schedule has always been four days on, three days off. 30 [hours] a week."

"I was hired with that availability. I close the store every shift, and we close at 4:00 [p.m.]," they wrote, adding context.

Asserting that the coffee shop's revenue has tripled since they were hired, the original poster assured that they are a good manager, but said that the shop's vice president of operations recently decided to make some major changes.

"A few days ago, the VP of operations decided we'll start closing at 6:00 [p.m.]," OP wrote. "He went right over my head."

"He scheduled me for five days a week, 40 hours total," they added. "Not only that, but he wants to cut labor, so now I'll be alone for the last few hours of the day."

Writing that they had previously asked for more help during closing shifts, not less, the original poster said they expressed their frustration with their schedule change, but were met with great hostility.

"I made it quite clear that I won't accept this, and the VP actually said, 'I don't think you'll quit. You'll do it," they wrote, exasperatedly.

Although inconvenient and, in some cases, impossible to accommodate, there are no federal laws or regulations protecting employees in the United States from abrupt and unannounced schedule changes.

"Unless an employment contract or a collective bargaining agreement states otherwise, an employer may change an employee's job duties, schedule or work location without the employee's consent," according to the Society for Human Resource Management.

And while certain cities, like New York City, San Francisco and Seattle have all implemented laws requiring employers to provide advance notice of schedule changes, Hourly reports that multiple states including Iowa, Arkansas, Tennessee and Georgia have passed laws prohibiting local governments from predictive scheduling laws.

When schedule changes come as a result of labor cuts, like in the scenario described by the original poster, they can have an even greater effect on the morale of remaining employees.

Staffing cuts, whether expected or unexpected, "tend to increase employees' levels of stress, burnout, and insecurity and tend to decrease morale, job satisfaction, and trust," according to the Harvard Business Review (HBR).

"Such perceptual changes are linked to greater turnover, diminished willingness of employees to help one another, and poorer job and company performance," HBR reports.

Coffee shop employee feud with boss
Members of Reddit's r/antiwork forum defended one coffee shop manager after their schedule was changed abruptly. Tijana Simic/iStock / Getty Images Plus

Throughout the comment section of the viral Reddit post, Redditors acknowledged this stark possibility, and advised the original poster to stand firm in their feud with the coffee shop's vice president.

"Tell him you have to leave at 4 pm and if there is no other employees on site to close, that you'll be forced to close early," Redditor u/campingthisweekend wrote in the post's top comment, which has received nearly 13,000 votes.

"And if he threatens to fire you, say 'I don't think you'll fire me. You'll do it,'" Redditor u/BurkusCircus52 added, calling back to the original post.

Redditor u/spenser1994, whose comment has received close to 5,000 votes, encouraged the original poster to go over their boss' head, much like their boss did to them.

"Email him telling him your availability, and if he cannot work around it, then he will need to negotiate your pay, or your position," they wrote.

"CC HR and his boss," they added.

In a separate comment, Redditor u/Neither_Dingo_3097 offered a more succinct approach.

"If you were hired with that availability then that's it," they wrote. "I would not work another minute past 4. F**k him."