Tech & Science

Instagram Down: Photo Sharing Application Suffers Global Outages

Update: Instagram issues have now been resolved. 

Original story follows: 

Instagram appeared to be suffering downtime on Wednesday, as reports surfaced on social media from users unable to access the service.

Down Detector—a website that tracks availability—indicated outages across the globe including New York, Los Angeles, San Francisco, and London, U.K. 

Users of the photo application took to Twitter to complain about the issues.

“I love how the first thing I do is check Twitter to see if Instagram is down,” one commenter wrote. Another individual added: “Retweet if you are here to see if Instagram is down.”

Based on an error message, it appeared to be an issue with Instagram servers.

An Instagram spokesperson told Newsweek via email: "We're aware that some users are having trouble accessing Instagram. We’re working to resolve the issue as quickly as possible".

On instagram.com, a warning read: "5xx Server Error." Across social media other users reported seeing a message which stated: “An unknown network error has occurred.”

Schedugram, a company that helps brands use Instagram, also confirmed the issues. “We are seeing some issues with posts being published and features that integrate with Instagram (e.g. post import in planner),” it said.

“Posts may be in a queued or posting state while we attempt to post. We will continue to monitor the situation. Depending on the length of the outage, some posts may be delayed or not go out if retries are exhausted.”

In June this year, Instagram revealed it had one billion users across the globe. The app this week appointed Adam Mosseri, former VP of Product, to lead the business. The move followed the sudden departure of the company’s two founders, Kevin Systrom and Mike Krieger. 

Also today, some users reported problems with Facebook, which owns Instagram. 

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