Instagram Down: Photo Sharing Application Suffers Global Outages

Instagram
A visitor takes a picture of the Instagram application logo at the Young Entrepreneurs fair in Paris on February 7. An investigation by Business Insider found that child exploitation videos were recommended on Instagram's IGTV app. REUTERS/Charles Platiau

Update: Instagram issues have now been resolved.

Original story follows:

Instagram appeared to be suffering downtime on Wednesday, as reports surfaced on social media from users unable to access the service.

Down Detector—a website that tracks availability—indicated outages across the globe including New York, Los Angeles, San Francisco, and London, U.K.

Users of the photo application took to Twitter to complain about the issues.

"I love how the first thing I do is check Twitter to see if Instagram is down," one commenter wrote. Another individual added: "Retweet if you are here to see if Instagram is down."

Based on an error message, it appeared to be an issue with Instagram servers.

An Instagram spokesperson told Newsweek via email: "We're aware that some users are having trouble accessing Instagram. We're working to resolve the issue as quickly as possible".

On instagram.com, a warning read: "5xx Server Error." Across social media other users reported seeing a message which stated: "An unknown network error has occurred."

Schedugram, a company that helps brands use Instagram, also confirmed the issues. "We are seeing some issues with posts being published and features that integrate with Instagram (e.g. post import in planner)," it said.

"Posts may be in a queued or posting state while we attempt to post. We will continue to monitor the situation. Depending on the length of the outage, some posts may be delayed or not go out if retries are exhausted."

In June this year, Instagram revealed it had one billion users across the globe. The app this week appointed Adam Mosseri, former VP of Product, to lead the business. The move followed the sudden departure of the company's two founders, Kevin Systrom and Mike Krieger.

Also today, some users reported problems with Facebook, which owns Instagram.

Instagram is down, seemingly globally. We have raised an outage issue on our status page, and obviously posts won't get posted while IG is having an outage. Updates @ https://t.co/K7jlhrtqem

— Sked Social (@getskedsocial) October 3, 2018

Who else comes straight to Twitter to see if Instagram is down 😂🙈 #instagramdown pic.twitter.com/KrPtdZj3PY

— Emma Mumford (@CouponQueenEmma) October 3, 2018

I always come to twitter to see if Instagram is down. THIS IS WHY I LOVE TWITTER

— oli | follow @queensmutuaI (@QueensRuin) October 3, 2018

When Instagram is down & you come to twitter to check that you’re not the only person who can’t use it #instagramdown pic.twitter.com/cPD4DDchbg

— Vicky 🌿 Kabuki Rune (@KabukiRune) October 3, 2018

Editor's Picks

Newsweek cover
  • Newsweek magazine delivered to your door
  • Unlimited access to Newsweek.com
  • Ad free Newsweek.com experience
  • iOS and Android app access
  • All newsletters + podcasts
Newsweek cover
  • Unlimited access to Newsweek.com
  • Ad free Newsweek.com experience
  • iOS and Android app access
  • All newsletters + podcasts