Instagram Goes Down, Users Report Another Outage

Instagram went down, and bounced back from an outage that left users unable to refresh the application, on Thursday afternoon.

Some said they couldn't access Facebook's photo sharing app and website at all, while others couldn't do any searches or access other parts of the service. At some points, the website displayed a "5xx server error" and a "Sorry, something went wrong" notice from Facebook, Inc. Many took to Twitter to spread the word with #instagramdown.

Downdetector.com, a site that monitors social media sites for user-reported outages, said that over 50,000 outage reports for Instagram came on Thursday afternoon, with the first signs of trouble coming at 2:30pm EST.

The map on Down Detector showed reports were coming mainly from the east and west coasts of the United States, with some additional reports from parts of Europe, South America and Japan.

me refreshing Instagram for the 27th time #Instagramdown pic.twitter.com/XGsfKH7n0G

— BuzzFeed (@BuzzFeed) June 13, 2019

Users reported that upon opening the social media application, their feeds wouldn't update. No new photos, no stories and no other options to view their own profile or the discover portion of the app were available.

At 6:41pm EST, Instagram posted to Twitter to address the issue, saying: "We're aware that some people are having trouble accessing their Instagram accounts. We're working quickly to fix the issue. #instagramdown"

We're aware that some people are having trouble accessing their Instagram accounts. We're working quickly to fix the issue. #instagramdown

— Instagram (@instagram) June 13, 2019

The app appeared to recover minutes before 7pm EST.

The outage comes months after Facebook, Inc. reportedly experienced one of its longest outages in history in March, when users were neither able to access the platform nor Facebook-owned apps like Instagram and WhatsApp.

This time, Facebook and WhatsApp were apparently unaffected.

Instagram did not immediately respond to Newsweek's request for comment.

Instagram outage
Instagram is displayed on the screen of an iPhone on March 15, 2019 in Paris, France. Social media applications Facebook, Instagram, Messenger and WhatsApp were affected by a global outage on March 14, 2019. Chesnot/Getty Images