Is Office 365 Down? Users Were Unable to Access Admin Portal

Microsoft Office 365 logo
The Microsoft Office 365 logo is seen as part of a display at the Microsoft Ignite technology conference in Chicago, Illinois, May 4, 2015. Users were unable to access the cloud service today. REUTERS/Jim Young

Microsoft has acknowledged that users of its Office 365 service experienced issues today, noting on Twitter that engineers are looking into the problem.

"We're investigating an issue where users may be unable to access the Office365 Admin portal," the account wrote Thursday. "Updates will be provided here as the investigation continues."

According to DownDetector, a website that tracks website outages in real time, issues were recorded in the U.K, Germany and Finland. Several smaller problems were reported in the U.S.

Multiple comments on the website corroborated difficulties with logging in to the portal. Within the hour, Microsoft said that the outages were being resolved. "Further updates and additional details will be available on the SHD, under the SI# MO147370," it said via Twitter support.

Office 365 is a cloud-based subscription service that lets users access productivity software—including Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access. While the portal trouble existed today, the support account's replies indicated problems also occurred Wednesday.

O365 is down... @Office365 @Office365Status

— Javi González (@gontejjav) August 30, 2018

@Office365 Hi, what's happening?

— Sergi Asensio Nacher (@AsensioNacher) August 30, 2018