People Expecting Stimulus Checks Complain of 'Payment Status Not Available' Message on IRS Website
Millions of Americans who were expecting stimulus checks to be direct deposited into their bank accounts were disappointed Wednesday after not receiving the money promised to them. After trying to find out when they can expect to receive their money by attempting to track their payments on the IRS website, many received the message, "Payment Status Not Available."
"We expect over 80 million hard-working Americans will get the direct deposit by this Wednesday," said U.S. Treasury Secretary Steven Mnuchin at a Monday press briefing. While the process of providing Americans with their money began on Saturday, many were still waiting on Wednesday.
"Thanks to hard work and long hours by dedicated #IRS employees, Economic Impact Payments are going out on schedule, as planned, without delay, to the nation," the IRS tweeted Wednesday. "The IRS employees are delivering these payments in record time. #COVIDreliefIRS"
Thanks to hard work and long hours by dedicated #IRS employees, Economic Impact Payments are going out on schedule, as planned, without delay, to the nation. The IRS employees are delivering these payments in record time. #COVIDreliefIRS pic.twitter.com/cXOgNh87Ah
— IRS #COVIDreliefIRS (@IRSnews) April 15, 2020
People attempting to find out when they were getting paid, however, ran into a roadblock when using a new service on the IRS website called Get My Payment.
"You can check your stimulus check payment status at irs.gov/eip. But when I checked mine and entered all my info all I got was 'Payment Status Not Available,'" tweeted Jacksonville, Florida news anchor Phil Amato.
You can check your stimulus check payment status at https://t.co/ed37r3A9Hz. But when I checked mine and entered my info all I got was “Payment Status Not Available.”
— Phil Amato (@PhilAmatoANjax) April 15, 2020
😞 pic.twitter.com/QqnBocANiY
Brought online Wednesday, the Get My Payment tool was expected to allow consumers to verify their payment status, choose a method of payment and register for stimulus money if the IRS was not in possession of their financial information.
"'Payment Status Not Available' is just so wild," tweeted website designer Claire J. Carroll. "The IRS will find you if you live in Mordor, but if you try to get your #Stimuluscheck they've suddenly never heard of you."
"Payment Status Not Available" is just so wild. The IRS will find you if you live in Mordor, but if you try to get your #Stimuluscheck they've suddenly never heard of you.
— Claire James Carroll (@ClaireJCarroll) April 15, 2020
Teacher Jared Bushee made a visual comparison between the IRS and a petulant Willy Wonka. "Payment status not available," Bushee tweeted. "IRS mood today:"
Payment status not available... IRS mood today: pic.twitter.com/oedxdCOMxV
— 💙 (@jaredbushee) April 15, 2020

"I'm going to tell my mortgage company 'Payment Status Not Available,'" tweeted user @IrreverentGamer, "and see what they say. #Stimuluscheck"
I'm going to tell my mortgage company "Payment Status Not Available" and see what they say. #Stimuluscheck
— 𖤐 Rob 𖤐 (@IrreverentGamer) April 15, 2020
Some Americans, unable to ascertain when they would be receiving their money, felt left in the lurch. Independent contractors and those who had been laid off by stay-at-home orders indicated they had been particularly affected.
"We have about 200 contractors who were expecting a deposit today," tweeted Indy Models, a child modeling agency in Indiana. "We sent a broadcast email this morning to ask all for feedback. Of the 33 we've heard from so far, only 4 received their deposit. The rest receive Payment Status Not Available on the IRS website. Not working."
We have about 200 contractors who were expecting a deposit today. We sent a broadcast email this morning to ask all for feedback. Of the 33 we've heard from so far, only 4 received their deposit. The rest receive Payment Status Not Available on the IRS website. Not working.
— IndyModels (@IndyModels) April 15, 2020
"Every freelancer knows the pain of 'Payment Status Not Available' ... Welcome to our lives, America," tweeted music journalist Sowmya Krishnamurthi.
Every freelancer knows the pain of "Payment Status Not Available" ... Welcome to our lives, America.
— Sowmya Krishnamurthy (@SowmyaK) April 15, 2020
Newsweek reached out to the IRS for comment.
Under the guidelines of the stimulus package, qualifying individuals are eligible to receive up to $1,200 with an extra $500 paid out for each child under the age of 16 who qualifies for the program. Married couples without children may be eligible for a total payment of $2,400.