World's Best Smart Hospitals 2023

By Ed Barredo

Smart Hospitals use state-of-the-art technology to fundamentally rethink how care is delivered within the health system. Latest virtual care and digital imaging technology, AI-driven decision support and robotics, all interconnected within the hospital network are used to redefine how information is shared. Taking advantage of these new technologies not only improves care delivery outcomes and efficiencies within the hospital but sets up hospitals as a member of a wider ecosystem to help drive health goals around prevention, population health and quality of life outcomes.

For the second year, Newsweek and Statista have developed a list of hospitals that best avail themselves of the most advanced technologies. The World's Best Smart Hospitals 2023 ranks the 300 facilities in 28 countries that lead in their use of AI, digital imaging, telemedicine, robotics and electronic functionalities.

You may also want to visit our other ranking featuring the World's Best Specialized Hospitals 2023. We hope that you will find our rankings helpful in finding the right hospital for yourself or a loved one.

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Rank

Hospital

City

Country

State (US only)

Standout Category

Participation in Hospital Survey

1Mayo Clinic - RochesterRochesterUnited StatesMNArtificial Intelligence, Robotics2Massachusetts General HospitalBostonUnited StatesMA3The Johns Hopkins HospitalBaltimoreUnited StatesMD4Cleveland ClinicClevelandUnited StatesOHArtificial Intelligence5The Mount Sinai HospitalNew YorkUnited StatesNYDigital Imaging, Artificial Intelligence6Brigham And Women's HospitalBostonUnited StatesMAElectronic Functionalities7MD Anderson Cancer CenterHoustonUnited StatesTXElectronic Functionalities8Memorial Sloan Kettering Cancer CenterNew YorkUnited StatesNYElectronic Functionalities, Robotics9Karolinska UniversitetssjukhusetSolnaSwedenArtificial Intelligence10Houston Methodist HospitalHoustonUnited StatesTXDigital Imaging, Artificial Intelligence111Charité - Universitätsmedizin BerlinBerlinGermany12Cedars-Sinai Medical CenterLos AngelesUnited StatesCARobotics13Sheba Medical CenterRamat GanIsraelElectronic Functionalities, Robotics114New York-Presbyterian Hospital-Columbia and CornellNew YorkUnited StatesNY15Abbott Northwestern HospitalMinneapolisUnited StatesMNElectronic Functionalities16Aarhus UniversitetshospitalAarhusDenmarkElectronic Functionalities117Boston Medical CenterBostonUnited StatesMADigital Imaging18Beth Israel Deaconess Medical CenterBostonUnited StatesMA19AP-HP - Hôpital Européen Georges PompidouParisFrance20Universitätsklinikum EssenEssenGermanyElectronic Functionalities, Artificial Intelligence121Stanford Health Care - Stanford HospitalStanfordUnited StatesCAArtificial Intelligence22Aalborg UniversitetshospitalAalborgDenmark23Institut Gustave RoussyVillejuifFranceElectronic Functionalities24UCLA Medical Center - Santa MonicaSanta MonicaUnited StatesCADigital Imaging25Saratoga HospitalSaratoga SpringsUnited StatesNYElectronic Functionalities26Mayo Clinic - PhoenixPhoenixUnited StatesAZArtificial Intelligence, Robotics27AP-HP - Hôpital Universitaire Pitié SalpêtrièreParisFranceArtificial Intelligence28Mount Sinai MorningsideNew YorkUnited StatesNYDigital Imaging, Artificial Intelligence29Fortis Memorial Research InstituteGurugramIndia30Samsung Medical CenterSeoulSouth KoreaArtificial Intelligence31Tan Tock Seng HospitalSingaporeSingapore32Ronald Reagan UCLA Medical CenterLos AngelesUnited StatesCA33Istituto Clinico HumanitasRozzanoItalyElectronic Functionalities34Changi General HospitalSingaporeSingaporeArtificial Intelligence35Oslo UniversitetssykehusOsloNorway36The University of Tokyo HospitalTokyoJapan37UCSF Medical CenterSan FranciscoUnited StatesCAElectronic Functionalities38Hospital Universitari Vall d'HebronBarcelonaSpainDigital Imaging39St. Olavs HospitalTrondheimNorwayElectronic Functionalities40Hospital Israelita Albert EinsteinSao PauloBrazilRobotics141Gleneagles HospitalSingaporeSingaporeDigital Imaging42Helsinki University HospitalHelsinkiFinlandElectronic Functionalities, Digital Imaging43Mayo Clinic - JacksonvilleJacksonvilleUnited StatesFLArtificial Intelligence44Barnes-Jewish HospitalSaint LouisUnited StatesMORobotics45Hospital For Special SurgeryNew YorkUnited StatesNYElectronic Functionalities46Universitätsspital ZürichZürichSwitzerlandDigital Imaging, Artificial Intelligence47Brigham And Women's Faulkner HospitalBostonUnited StatesMAArtificial Intelligence48Akademiska SjukhusetUppsalaSwedenElectronic Functionalities49Hospital of the University of Pennsylvania - Penn PresbyterianPhiladelphiaUnited StatesPA50Erasmus Medisch CentrumRotterdamThe Netherlands

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LICENSING INFORMATION
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METHODOLOGY

The World's Best Smart Hospitals awards the leading 300 hospitals in the field of smart technologies from 28 different countries. The ranking process is based on three main steps:
1 - International online survey:
Hospital managers and health care professionals with knowledge about smart hospitals were asked to recommend leading smart hospitals across the globe.
2 - International hospital survey:
Implementation and usage of digital technologies in the hospital was assessed by hospitals and validated by chief digital/information officers or senior management.
3 - Desk research every nominated hospital as validation for this hospital's achievements

Participants had the opportunity to name a standout category. The five categories were: electronic functionalities, telemedicine, digital imaging, artificial intelligence and robotics. During the survey period from June to July 2022, over 4,000 votes were collected in the survey. A score was calculated for each hospital based on the number of recommendations. International recommendations were weighted higher than national recommendations, reinforcing the international focus of this ranking.

The top 300 list includes smart hospitals from 28 different countries: U.S. (87), Germany (23), U.K. (20), France (18), Italy (18), Canada (15), South Korea (13), Japan (13), Spain (11), Switzerland (11), Australia (8), The Netherlands (8), Singapore (7), Denmark (7), Israel (6), Brazil (6), Norway (5), Finland (5), Belgium (4), Austria (3), India (2), Mexico (2), Sweden (2), Saudi Arabia (2), United Arab Emirates (1), Lebanon (1), Thailand (1) and Taiwan (1).

Scoring Model
▸National recommendations (45%)
▸International recommendations(50%)
▸International hospital survey (5%)

International Online Survey

Statista invited thousands of hospital managers and medical professionals with knowledge about smart hospitals to an online survey. The survey was also promoted on newsweek.com.
Participants were invited via email. Recommendations for own employer/hospital were not allowed.
Participants were asked to assign a ranking position (i.e., top 1, top 5, top 10, top 50, etc.) to hospitals. Additionally, participants could name a standout category:
▸Electronic functionalities
▸Telemedicine
▸Digital Imaging
▸Artificial intelligence
▸Robotics

International Hospital Survey
The hospital survey enables data collection on the usage of digital technologies directly from the hospitals. Hospitals were invited to participate in the international online survey to assess the implementation and usage of their digital technologies. The questionnaire was designed with the guidance and input of an expert panel. (See the World's Best Specialized Hospitals 2023 methodology for members of the panel). Survey results had to be validated by an authorized person e.g., managing director/senior management or chief information officer in order to be used in the evaluation.
The digital technologies considered are:
1 - Electronic functionalities e.g., implementation of hospital information system.
2 - Telemedicine e.g., implementation of technical equipment to conduct teleconsultations.
3 - Digital Imaging e.g., usage of virtual reality and augmented reality tools to support diagnosis and treatment of patients.
4 - Artificial Intelligence e.g., usage of artificial intelligence and machine learning tools for data analysis and evaluation.
5 - Robotics e.g., implementation and evaluation of robotic surgery.

Participants had to respond to at least 3 out of 5 categories.

Desk research for every nominated hospital
Every nominated hospital was reviewed through a rigorous quality assurance process via desk research. The project team conducted desk research and analyzed the implementation of smart technologies in eligible hospitals.
Sources used for review of technological innovations: established health care technology websites (e.g., healthcareglobal.com), scientific publications (e.g,. pubmed) and press releases.
Survey subcategories were used as keywords for the search. Other additional keywords used: technological innovation, Internet of things (IoT), machine learning, smart buildings, preventive analytics.

The rankings are composed exclusively of hospitals eligible regarding the scope described here. The ranking is the result of an elaborate process which, due to the interval of data collection and analysis, is a reflection of the last 12 months. Furthermore, events preceding or following the period August 17, 2021 to August 17, 2022 and/or pertaining to individual persons affiliated/associated with the hospitals were not included in the metrics. As such, the results of this ranking should not be used as the sole source of information for future deliberations. The information provided in this ranking should be considered in conjunction with other available information about hospitals or, if possible, accompanied by a visit to a facility. The quality of hospitals that are not included in the rankings is not disputed.

You can download the full methodology here.