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World's Best Smart Hospitals 2024

By Elizabeth Preston

Sr. Manager of Operations

Medicine and technology are entwined, as some of the most significant medical advances have been made possible only through technological innovation. Today, we are seeing the rise of smart technologies that share medical information faster and more accurately while providing improved patient care.

For the third year, Newsweek and Statista are proud to share the World's Best Smart Hospitals 2024. This list awards 330 hospitals in the field of smart technologies from 28 countries that stand out for their use of electronic functionalities, telemedicine, digital imaging, artificial intelligence, and robotics.

Hospitals on our list include well-respected facilities like Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, The Johns Hopkins Hospital and Mount Sinai Hospital in the United States, Charité - Universitätsmedizin Berlin in Germany, Samsung Medical Center in South Korea, and Sheba Medical Center in Israel—to name a few.

We hope that our ranking is helpful in finding the right hospital for yourself or a loved one.

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You may also want to visit our other ranking featuring the World's Best Specialized Hospitals 2024. Is your hospital not featured in the ranking? Discover the new Global Hospital Rating by Newsweek and Statista.

Rank

Hospital

City

Country

State (US only)

Standout Category

Statista Smart Hospitals Maturity Survey

1Mayo Clinic - RochesterRochesterUnited StatesMNTelemedicine, Digital Imaging, Artificial Intelligence2Cleveland ClinicClevelandUnited StatesOHTelemedicine, Electronic Functionalities, Digital Imaging✓3Massachusetts General HospitalBostonUnited StatesMAElectronic functionalities, Digital Imaging, Robotics4The Johns Hopkins HospitalBaltimoreUnited StatesMDTelemedicine, Robotics, Digital Imaging5The Mount Sinai HospitalNew YorkUnited StatesNYElectronic functionalities, Telemedicine, Robotics6MD Anderson Cancer CenterHoustonUnited StatesTXArtificial Intelligence, Robotics, Electronic functionalities7Memorial Sloan Kettering Cancer CenterNew YorkUnited StatesNYDigital Imaging, Robotics, Artificial Intelligence8Brigham And Women's HospitalBostonUnited StatesMADigital Imaging9Charité - Universitätsmedizin BerlinBerlinGermanyElectronic functionalities, Telemedicine, Robotics10Karolinska UniversitetssjukhusetSolnaSwedenTelemedicine, Robotics, Artificial Intelligence11Houston Methodist HospitalHoustonUnited StatesTXElectronic functionalities, Telemedicine, Digital Imaging✓12Cedars-Sinai Medical CenterLos AngelesUnited StatesCADigital Imaging, Robotics, Electronic functionalities13New York-Presbyterian Hospital - Columbia and CornellNew YorkUnited StatesNYDigital Imaging, Electronic functionalities, Robotics14Sheba Medical CenterRamat GanIsrael✓15Aarhus UniversitetshospitalAarhusDenmark✓16Stanford Health Care - Stanford HospitalStanfordUnited StatesCATelemedicine, Artificial Intelligence✓17Abbott Northwestern HospitalMinneapolisUnited StatesMN18Boston Medical CenterBostonUnited StatesMA19Beth Israel Deaconess Medical CenterBostonUnited StatesMA20Universitätsklinikum EssenEssenGermanyDigital Imaging, Robotics✓21AP-HP - Hôpital Européen Georges PompidouParisFranceRobotics22Gustave RoussyVillejuifFranceDigital Imaging23Mayo Clinic - PhoenixPhoenixUnited StatesAZ✓24Mount Sinai MorningsideNew YorkUnited StatesNYTelemedicine25Samsung Medical CenterSeoulSouth KoreaArtificial Intelligence✓26UCLA Health – Santa Monica Medical CenterSanta MonicaUnited StatesCA27Aalborg UniversitetshospitalAalborgDenmark28AP-HP - Hôpital Universitaire Pitié SalpêtrièreParisFrance29UCLA Health – Ronald Reagan Medical CenterLos AngelesUnited StatesCAElectronic Functionalities, Digital Imaging, Robotics30Saratoga HospitalSaratoga SpringsUnited StatesNY31Changi General Hospital (CGH)SingaporeSingapore Artificial Intelligence✓32UCSF Medical CenterSan FranciscoUnited StatesCAElectronic functionalities, Telemedicine, Robotics33The University of Tokyo HospitalTokyoJapanArtificial Intelligence34Fortis Memorial Research InstituteGurugramIndia35Tan Tock Seng Hospital SingaporeSingapore 36Hospital Universitari Vall d'HebronBarcelonaSpainElectronic functionalities, Artificial Intelligence, Robotics37Hospital Israelita Albert EinsteinSao PauloBrazilRobotics✓38Mayo Clinic - Jacksonville JacksonvilleUnited StatesFLArtificial Intelligence, Robotics39Istituto Clinico HumanitasRozzanoItalyTelemedicine40Oslo UniversitetssykehusOsloNorway41St. Olavs HospitalTrondheimNorway42Barnes-Jewish HospitalSaint LouisUnited StatesMO43Gleneagles HospitalSingaporeSingapore Digital Imaging44Helsinki University HospitalHelsinkiFinland45Universitätsspital ZürichZürichSwitzerland46Hospital For Special SurgeryNew YorkUnited StatesNYRobotics47Brigham And Women's Faulkner HospitalBostonUnited StatesMA48Hospital of the University of Pennsylvania - Penn PresbyterianPhiladelphiaUnited StatesPA49Erasmus MCRotterdamThe Netherlands50Toronto General - University Health NetworkTorontoCanada

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METHODOLOGY

Smart Hospitals use state-of-the art technology to fundamentally rethink how care is delivered within the health system. Taking advantage of these new technologies can not only improve care delivery outcomes and efficiencies within the hospital but can help to drive health goals around prevention, population health and quality of life outcomes.

To provide more transparency in hospitals' efforts to implement digital health technologies around the globe, Statista and Newsweek have partnered to identify the World's Best Smart Hospitals.

The third edition of World's Best Smart Hospitals awards the leading 330 hospitals in the field of smart technologies from 28 different countries. The ranking process is based on three main steps:

1 - International online survey:

Hospital managers and health care professionals with knowledge about smart hospitals were asked to recommend leading smart hospitals across the globe.

2 – Statista Smart Hospitals Maturity Survey:

Implementation and usage of digital technologies in the hospital was assessed by hospitals and validated by chief digital/information officers or senior management.

3 - Desk research every nominated hospital as validation for this hospital's achievements:

The top 330 list includes smart hospitals from 28 different countries: U.S. (101), Germany (24), U.K. (22), Italy (21), France (20), Spain (15), South Korea (14), Switzerland (13), Canada (12), Japan (10), The Netherlands (9), Singapore (9), Denmark (8), Australia (7), Brazil (6), Finland (5), Belgium (4), Sweden (4), Taiwan (4), Austria (3), United Arab Emirates (2), India (2), Mexico (2), Saudi Arabia (1), Lebanon (1) and Thailand (1).

Scoring Model

▸National recommendations (45%)

▸International recommendations (50%)

▸Statista Smart Hospitals Maturity Survey (5%)

International Online Survey

During the survey period from June to July 2023 Statista invited thousands of hospital managers and medical professionals with knowledge about smart hospitals to an online survey. The survey was also promoted on newsweek.com.

Participants were invited via email. For participation on newsweek.com, email verification was mandatory. Over 4,000 votes were collected in the survey. Participants were asked to recommend hospitals that are notable smart hospitals. Recommendations for own employer/hospital were not allowed. A score was calculated for each hospital based on the number of recommendations. International recommendations were weighted higher than national ones, reinforcing the international focus of this ranking.

Participants were asked to assign a ranking position (i.e., top 1, top 5, top 10, top 50, etc.) to hospitals. Additionally, the professional experience of the participant was considered, and participants could name a standout category:

▸Electronic functionalities

▸Telemedicine

▸Digital Imaging

▸Artificial intelligence

▸Robotics

Statista Smart Hospitals Maturity Survey

The hospital survey enables data collection on the usage of digital technologies directly from the hospitals. Hospitals were invited to participate in the Statista Smart Hospitals Maturity Survey to assess the implementation and usage of their digital technologies. The questionnaire was designed with the guidance and input of an expert panel. (See the World's Best Specialized Hospitals 2024 methodology for members of the panel). Survey results had to be validated by an authorized person e.g., managing director/senior management or chief information officer to be used in the evaluation.

The digital technologies considered are:

1 - Electronic functionalities e.g., implementation of hospital information system.

2 - Telemedicine e.g., implementation of technical equipment to conduct teleconsultations.

3 - Digital Imaging e.g., usage of virtual reality and augmented reality tools to support diagnosis and treatment of patients.

4 - Artificial Intelligence e.g., usage of artificial intelligence and machine learning tools for data analysis and evaluation.

5 - Robotics e.g., implementation and evaluation of robotic surgery.

Participants had to respond to at least 3 out of 5 categories. The Smart Hospitals Maturity Survey score constitutes 5% of the overall hospital score.

Desk research for every nominated hospital

Every nominated hospital was reviewed through a rigorous quality assurance process via desk research. The project team conducted desk research and analyzed the implementation of smart technologies in eligible hospitals.

Sources used for review of technological innovations: established health care technology websites (e.g., healthcareglobal.com), scientific publications (e.g,. pubmed) and press releases.

Survey subcategories were used as keywords for the search. Other additional keywords used: technological innovation, Internet of things (IoT), machine learning, smart buildings, preventive analytics.

The rankings are composed exclusively of hospitals eligible regarding the scope described here. The ranking is the result of an elaborate process which, due to the interval of data collection and analysis, is a reflection of the last 12 months. Furthermore, events preceding or following the period August 2, 2022 to August 1, 2023 and/or pertaining to individual persons affiliated/associated with the hospitals were not included in the metrics. As such, the results of this ranking should not be used as the sole source of information for future deliberations. The information provided in this ranking should be considered in conjunction with other available information about hospitals or, if possible, accompanied by a visit to a facility. The quality of hospitals that are not included in the rankings is not disputed.

Disclaimer

The rankings are comprised exclusively of hospitals that are eligible regarding the scope described in this document. The ranking is the result of an elaborate process which, due to the interval of data collection and analysis, is a reflection of the last 12 months. Furthermore, events preceding or following the period August 2, 2022–August 1, 2023, and/or pertaining to individual persons affiliated/associated to the facilities were not included in the metrics. As such, the results of this ranking should not be used as the sole source of information for future deliberations.

The information provided in this ranking should be considered in conjunction with other available information about hospitals or, if possible, accompanied by a visit to a facility. The quality of hospitals that are not included in the rankings is not disputed.

About Statista R

Statista R is a world leader in the creation of company, brand, and product rankings, based on comprehensive market research and data analysis. With a team of over 100 expert analysts and partnerships with more than 50 media publications across all continents, Statista R creates transparency for consumers and helps companies build trust and recognition across a plethora of industries and product categories.

Please visit r.statista.com for further information about Statista R and our rankings.

Download the full methodology here.

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