Snapchat Servers Down, Not Working? Snaps Not Sending, Outage?

snapchat logo
The Snapchat login page. Robyn Beck/AFP/Getty Images

Some Snapchat users were experiencing issues with the app on Tuesday. Users were reporting that they were having issues sending snaps, receiving snaps and logging in or connecting to the servers.

Users reports were appearing on the website Down Detector and they appeared to be coming from the United States and Europe. Users were also tweeting about the apparent outage that seemed to start around 1:45 p.m. EST Tuesday afternoon.

Some users were tweeting that they were only on Twitter again to see whether Snapchat was down.

Only on twitter right now to see if Snapchat is down. Indeed it is. K bye

— Çolombian Prince (@FCaycedo1) February 12, 2019

anyone else’s snapchat completely down? mines messed up

— polly 🖤 (@polly_lucking) February 12, 2019

Users were mentioning that they thought the issues might be with the Snapchat servers and they were contacting the Snapchat Support Twitter account to check. The Snapchat Support Twitter account tweeted about the issue at 2:13 p.m. EST Tuesday and said, "Many Snapchatters are having trouble using the app. Hang tight, we're working on a fix! In the meantime, we recommend staying logged in."

@snapchatsupport Your potato servers are down. Fix it, now.

— Jose Y. (@Nin10dude789) February 12, 2019

Other users were reporting that they were seeing the usual "could not refresh" or "unable to refresh" notice in the app. But some were seeing something a bit more out of the ordinary. Users were tweeting that the app was displaying that their previous Snaps were sent on "December 31 1969." Users were sharing screenshots of the apparent glitch and explaining it on Twitter as well.

@snapchatsupport hey, my snapchat, and a few of my friends snaps, have completely stopped working. nothing will load, and snaps are saying they've been sent in december of 1969

— Matt (@mattgidge) February 12, 2019

@snapchatsupport so Snapchat. Didn’t know it was December 31, 1969. Well that’s my Snapchat chats say. Should I be worried???

— Rushi Modi (@Rushi_FCB) February 12, 2019

It's was unclear what exactly was causing the issue with the app on Tuesday or when it might be resolved.

This is a developing story and will be updated as more information becomes available.