TikTok Users Complain Videos 'Under Review,' Platform Says Cause Fixed

TikTok users are complaining about their videos being placed "under review" for reasons that are still unclear.

TikTok acknowledged an issue on Tuesday evening in a tweet. The social media platform wrote: "We're aware of an issue that's currently causing some users to experience a delay in videos being posted. Our team is actively working on a fix, and we'll follow up here with updates."

At about 2:45 a.m. ET Wednesday, TikTok said it had "identified and addressed the root cause of this server-side issue, and your video posting experience should be returning to normal."

Update: We've identified and addressed the root cause of this server-side issue, and your video posting experience should be returning to normal. Thanks for your patience!

— TikTokSupport (@TikTokSupport) April 21, 2021

The platform did not provide any other information about what the issue was. Newsweek has contacted TikTok for comment.

Confused TikTok users had taken to social media to complain about the sudden video reviews, some of which appeared to have taken place immediately after upload.

One wrote on Twitter: "Literally posted a video of my frog and it immediately went 'under review'."

Another said: "Have a page for my dog, and all my videos today are still under review. Really frustrating."

I posted this on TikTok and they *immediately* placed it under manual review 😂 Is this offensive content?? pic.twitter.com/FF5RQ0uQUT

— NintendoFanGirl 🏝 (@NintendoFanGirl) April 21, 2021

people will post videos of them doing cr*ck on tiktok no problem but my video of me eating baked spaghetti is UNDER REVIEW

— caro ^_^ (@oceanmanbyween) April 21, 2021

Guess TikTok doesn’t want me to post my latest video! Every new upload is instantly placed under review. 🤷🏻‍♂️

— UL7RA (@UL7RA) April 21, 2021

The platform does not allow posts that depict content such as hate speech, violence, nudity, and a host of other rules set out in its community guidelines.

Many users have complained their videos had been placed under review despite not breaching these rules.

The issue likely affected how many views content creators were getting. In its community guidelines, TikTok states it may reduce discoverability for videos that are under review.

This means such videos may not show up in search queries as well as the For You feed.

TikTok's community guidelines are enforced through a mix of automated technology that detects breaches as well as relying on human users to report violations.

In a transparency report for the second half of 2020, TikTok said nearly 90 million videos were removed around the world for breaching community guidelines. Some 11.7 million of these were in the U.S.

It added the vast majority of these videos—92.4 percent—were removed before a user reported them, suggesting TikTok's automatic moderation system was behind most removals.

TikTok is one of the most popular apps in the U.S., used by around 100 million monthly active users in 2020. It allows users to post, edit, and share video content.

TikTok is owned by Chinese technology firm Bytedance. In China, Bytedance operates another version of the app known as Douyin.

TikTok logo
An advertisement showing the TikTok logo on September 21, 2020 in Berlin, Germany. The app allows users to create, edit, and share videos. Sean Gallup/Getty