David Dao

The Rasmussen family said there were problems with air conditioning on the flight, which was delayed by two hours.

The conservative writer ripped Delta Airlines but a few months ago blasted the doctor dragged off a United flight.

Coulter went on a two-day Twitter rampage after she was asked to move seats on a three-hour flight.

Legislation introduced in both the House and the Senate would ban airlines from behaving as United did with David Dao in April.

Top airline executives testified before the House transportation committee after a series of customer service failures in the industry.

As most airlines operate as oligopolies, true consumer choice is an illusion.

The rabbit, named Simon, was reportedly the offspring of the world's largest rabbit and was en route to a "celebrity" owner in the U.S.

A United Airlines commercial touting exceptional customer care resulted in laughter from audiences at the Tribeca Film Festival.

These airlines are ranked lower than United Airlines and have their own passenger horror stories.

The passenger who was dragged from a United flight suffered a significant concussion, a broken nose and lost two front teeth in the incident.