Immanuel Christian School and the family of the 12-year-old girl released statements to the media on Monday.
Amari Allen told a reporter that one student covered her mouth with his hands while another held her arms behind her back and another cut her dreadlocks with scissors while taunting her.
The Second Lady wrote that she was "excited to start a new #Twitter account to help tell the story of all the accomplishments" of President Donald Trump and Vice President Mike Pence.
Pence, undeterred by the controversy surrounding his appearance, spoke broadly about the importance of freedom of religion.
He broke from the mostly optimistic tone of his speech to deliver warnings against Christian persecution by the "secular left."
"It's a privilege, a great honor to serve," first lady Melania Trump told a crowd of middle schoolers.
"Forcing our children to choose between an environment in which they feel unsafe or staying home was not an option."
"She doesn't need a job, she's doing this to love thy neighbor, through art."
"Criticism of Christian education in America should stop," the vice president has said.
The first lady shared her feelings about a family whose home was ravaged by the hurricane.