When you think about B2B customer experience, you might think about it in terms of interfaces and outsourcing tedious tasks.
Almost every leader can benefit hugely from media training.
The apparent departure of Prince Harry and Meghan Markle's head of communications has triggered speculation in the British media.
Prince Charles allies were willing to "throw anyone under the bus" to "protect their man" after Princess Diana's death, claims a book by her secret biographer.
Some large corporations were reportedly advised against commenting on the leak of a draft Supreme Court majority opinion that would overturn Roe v. Wade.
Prince Charles unwittingly asked a prolific celebrity pedophile for help dealing with Prince Andrew's image problems in the 1980s, a Netflix documentary says.
It's become a cliché at this point: People don't buy products — they buy stories.
While New Englanders had celebrated for years, and the holiday was declared to boost morale throughout the Revolutionary War, it didn't catch on nationally until much later — and how it did is a fantastic lesson in PR.
Crisis PR experts say the actor and his influencer wife Hilaria should stay off social media and away from reporters after the shooting of Halyna Hutchins.
Meghan Markle and Prince Harry's "clever" ethical investment partnership "could be deadly from a brand perspective," a reputation expert tells Newsweek.
Done well, events continue to offer enormous opportunities for businesses to promote their brands in front of their target audiences.
Declan Kelly conceded he made a "public and embarrassing mistake" after the Vax Live concert chaired by Prince Harry and Meghan Markle.
Regional departments in Russia's Ministry of Internal Affairs ordered police to stop publishing "negative news" about minor crimes until after the millions of World Cup attendees have departed in late June.
Trump told Fox & Friends that Cohen did only "a tiny, tiny little fraction" of his legal work.
The company denies wrongdoing.
Briganti "is known for her vindictiveness. To this day, she pushes negative articles on certain Ailes accusers," Kelly said.
From hockey with oligarchs to selfies with brides in Red Square, the Russian president kept busy in 2016.
"There are no words to describe this tragedy where three colleagues have lost their lives."