"The safety and security of Delta people and our customers is always our top priority. We will always review and enhance our policies and procedures to ensure that Delta remains a leader in safety."
Dexter didn't make it on the plane, and neither will fake service animals.
This incident inspires a flurry of questions, and the answers are complicated.
The dispute arose in 2009 when Ehlena's elementary school in Napoleon, Michigan refused to allow her to attend school with her dog, Wonder.