"Turn yourself in. Do the right thing. Be a better person than you were yesterday, when you were gouging the side of my car," the owner said, urging the woman in the video to come forward.
The "Smart Summon" mode, which uses GPS technology to pick up passengers, cost drivers extra—and some of them aren't happy with the feature.
An eyewitness captured the aftermath of the crash on camera.
A witness who recorded the video said he called 911 after spotting the driver. Tesla has stressed autopilot is not fully autonomous, describing it as a "driver assistance system."
The goal, which comes in the final days of Tesla's second financial quarter, was to produce 5,000 Model 3 vehicles in a week.
Elon Musk even suggested it might not have a steering wheel.
It gets 215 miles on a charge, and Elon Musk says his company has already sold 115,000 of them.
The electric car's battery pack is also among the upgrades to Tesla's only offering.