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By Claire Dickey
Senior Editor
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UnitedHealthcare has agreed to a $2.5 million settlement in a class action lawsuit affecting just over 12,000 individuals. The lawsuit alleges UnitedHealthcare made unauthorized telemarketing calls in violation of the Telephone Consumer Protection Act (TCPA).
Why It Matters
This settlement represents a significant moment for consumer rights and privacy. If you believe you are a class member, submitting a claim by the April 15 deadline is crucial to receiving your portion of the settlement.
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What To Know
According to the settlement agreement, each eligible class member could receive between $350 and $1,000. This is an estimation, and official payments will depend on the number of valid claims submitted
Top Class Actions reported that, per the class council, class members could receive over $90 each if every member applies.
The lead plaintiff, Frantz Samson, is proposed to receive a $20,000 service award for his role in the litigation. Legal fees and other costs might affect the final payment amounts distributed to claimants.
Further, the attorneys representing the class will receive a portion of the settlement fund as compensation for their services, approximately one-third, or about $833,333.
Who's Eligible for the Settlement?
Individuals who received unauthorized telemarketing calls from UnitedHealthcare between January 9, 2015, and January 9, 2019, may be eligible for this settlement.
Eligibility hinges on not having consented to receive these calls or explicitly asking not to be called again. Proof of receiving the call or calls might be required to file a claim.
To ensure that all potential claimants are notified about the settlement, the Settlement Administrator will compile a list of individuals who are eligible to receive notice of the settlement via email or postal mail.
A settlement ID and password should be provided to access the settlement website.
How to File a Claim
1) Obtain a claim form. Class members must fill out a valid claim form, which is available on the official settlement website or attached to the postcard notice. As noted, a settlement ID and password are needed to access the site.
2) Fill out the form with the required information. When filling out the form, claimants need to provide their full name, address and the phone number that received the unauthorized calls to verify eligibility.
3) Submit the claim. Claims can be submitted either online through the official settlement website or mailed to the address provided on the form. Claims must be filed online or postmarked no later than April 15, 2025.
If you have any questions about eligibility or how to file a claim, you can call (833) 314-1406, toll-free, or email questions@UnitedTCPAclassaction.com.
What People Are Saying
Christopher E. Roberts, class action attorney at Butsch Roberts & Associates LLC, told Newsweek: "This settlement was for a "wrong number" class of just over 12,000 people. This means that these calls may have possibly been to a phone number of a former United Healthcare customer, a misdialed number, or to a phone number that belonged to someone other than [the] intended recipient of the call."
"This is a good settlement for a 'wrong number' class. While some settlements may be larger and some smaller in terms of dollars, given the relatively limited class size of 12,000 people, this settlement achieves an excellent result."
What Happens Next
A hearing scheduled for June 20 will determine the final approval of the settlement.
If the settlement is approved during the hearing, payments are expected to be distributed to class members who filed valid claims within 30 days of approval.
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