Video: California Woman Chokes McDonald's Manager Over Ketchup Shortage

California police say a woman attacked a manager at a McDonald's restaurant because there was not enough ketchup in her order. Now they are looking for the suspect in the assault and have released surveillance camera footage of the incident in Santa Ana.

According to Santa Ana Police Department, the suspect entered the McDonald's on the 1500 block of North Bristol Street at around 11 p.m. through an employees-only back door and asked staff for ketchup. She was told to go around the front where she would be served.

"When the store manager said she could not be in the building, the suspect became combative. The suspect pushed, punched, and choked the victim," police said.

The suspect is described as a hispanic female aged between 20 and 25 years old with brown hair and wearing a pink shirt and gray sweatpants.

In the surveillance footage, the suspect is seen grappling and fighting with the McDonald's manager before a man runs in through the same employee entrance after a staff member beckons him.

The man, who appears to be with the female suspect, breaks up the fight and escorts her out of the restaurant.

Another McDonald's employee also intervened to drag the suspect off the manager and still fulfilled an order at the drive-thru window amid the chaos.

Cpl. Anthony Bertagna of Santa Ana Police Department said they are also searching for the man but he is not in trouble over the incident. "We're actually grateful for the service he provided, he stopped the assault," Bertgana told KTLA.

Bertgana said if people do not recognise the suspect in the video, they may recognize the male who could lead police to her. "She's the one that committed the crime. There's no reason to physically assault someone because you didn't get enough ketchup," he said.

Police are asking anyone with information on the identity of the individual or the male with her to contact (714) 245-8647 or Orange County Crime Stoppers at 1-855-TIP-OCCS.

McDonald's Owner/Operator Larry Kaplan, when asked for comment, said: "Our biggest priority is always the safety and well-being of our employees and customers at our restaurants. We are fully cooperating with the Santa Ana Police department's investigation."

Earlier in November, a wig-wearing armed robber at a McDonald's restaurant in Macon, Georgia, accidentally shot himself in the leg when trying to raid the safe in the back office.

The suspect Donte Sherrod Grayer, 26, was found wearing just his boxers with a gunshot wound to his left thigh after witnesses heard someone screaming for help. Grayer was found lying near the wig, some clothes and money.