Walmart Worker Attacks 70-year-old Woman: 'She Went Crazy'

An elderly woman says a Walmart employee "went crazy" and attacked her following a dispute over checkout lines.

P. K. Shader said she had gone to customer service while shopping inside the store in Mount Pleasant, Wisconsin, last week to ask if another checkout lane could be opened due to long lines.

"The young woman I dealt with started yelling at me, asking if I wanted to work there; if I needed a job there," the 70-year-old told FOX6 News.

Shader said the store manager "didn't say a word" when she complained about the employee, identified by authorities as 17-year-old Jazareia Velasquez.

"Lo and behold, she's walking right towards me and I snap a picture–and she went crazy," Shader added. "Would you ever in a million years expect some young Walmart employee to beat up a 70-year-old?"

She said several employees witnessed the assault, but only one stepped in. Shader said she had to call 911 herself because no one else did.

Officers responded to the store, located at 3049 South Oakes Road, at around 7 p.m. on July 7 after receiving a report that an elderly woman had been punched in the head and face by a Walmart employee, the Mount Pleasant Police Department said in a news release at the weekend.

The victim had been punched numerous times but did not require immediate medical attention, Sgt. Jason Vaccaro said in the release.

But Shader, who was left with severe bruising around her eyes, told FOX6 News that the attack has had an enormous impact on her life.

"You don't realize how this, after a while, starts to affect how you live," she said.

According to the station, Walmart has suspended Velasquez. Shader and her attorney, Carl Ricciardi, have called for the company to fire her.

"They have to take seriously their duty to work with their employees so this never happens again," he said.

Exterior view of Walmart store
Exterior view of a Walmart store on August 23, 2020 in North Bergen, New Jersey. Kena Betancur/VIEWpress via Getty Images

Police said that although Velasquez, of Racine, is 17, she can be charged as an adult in Wisconsin. She is charged with aggravated battery to an elderly person and disorderly conduct and was transported to the Racine County Jail.

Police said the Racine County District Attorney's Office is now handling the matter.

The district attorney's office, Shader and Walmart have been contacted for additional comment.