World's Best Smart Hospitals 2021

World's Best Smart Hospitals 2021


The pandemic put hospitals through the ultimate stress test. By forcing them to adapt to waves of COVID-19 patients, changing treatment protocols, faltering supply chains and a massive vaccine rollout, to name just a few of the challenges of the past year, the outbreak drove home the importance of advanced technology. The hospitals that best weathered the crisis were by and large the ones that were already open to integrating new technologies and taking advantage of data-driven opportunities as they become available.

This lesson may turn out to be one of the most profound and lasting effects of the pandemic. Hospitals around the world now have a renewed sense of urgency to provide effective telehealth services, use real-time data to quickly and efficiently allocate staff and other resources where most needed and monitor the flow of patients along care pathways during peak demand periods.

In this respect, the pandemic has accelerated a trend that has been years in the making. Information technology and other tools that make hospitals "smarter" have already become a big differentiator in most health care markets. It's no wonder that the market for smart-hospital technology is expected to reach $35 billion in 2021 and balloon to $83 billion by 2026. Fueling this new businesses is a growing and aging population, rising expectations on the part of patients for access to high-quality care and improved customer experiences and increasing
pressure to contain skyrocketing health care costs.
Technology is not only the best way for hospitals to achieve these goals, it may be the only way.

At the top of the list of technologies that hospitals need is telehealth. The ability to provide services, monitor patients and communicate with them remotely proved invaluable during the pandemic. Telehealth can benefit hospitals and patients in other ways. Helping patients while they're in their homes reduces costs, catches more problems faster, reduces infection and makes health care more comfortable and convenient. And shifting rehabilitation to the home means that patients can be released from the hospital sooner, notes Dr. Eyal Zimlichman, Chief Innovation Officer at Sheba Medical Center in Israel. Those capabilities will enable hospitals to shrink their costly physical facilities even while improving and expanding care.

Remote monitoring is becoming important for in-patient care as well. By giving patients wearable devices, clinicians can keep a closer eye on them as they walk around the rooms and hallways. Patients can take some wearables out of the hospital and into their homes, workplaces and the great outdoors. The data collected from these devices provide early warnings of impending problems, which doctors can often deal with remotely with ad- vice and prescriptions rather than unnecessary hospitalizations.

Machine-learning and other forms of artificial intelligence (AI) are starting to open up entirely new horizons in care. Clinicians can't spend their days watching a stream of patient data, nor can they drop everything to focus on every blip and hiccup turning up in the many data streams from a large patient population. But a machine-learning algorithm can do all that for them, filtering out noise and false alarms, while funneling useful summaries and critical alerts to the appropriate clinicians. Machine learning will soon play a central role in diagnosis and clinical decision-making. One area where AI is already having impact is in image screening. For instance, Charité Universitätsmedizin, a hospital in Berlin, is providing images and diagnoses to developers of AI software to train and validate their systems. Surgery is also benefiting from machine-learning and other advanced technologies. Some smart hospitals are already deploying advanced imaging techniques to prepare pre-surgery "digital clones" of patients—that is, virtual 3D-images that allow surgeons to examine a patient's anatomy from all angles, which helps in planning the best surgical approach and anticipate abnormalities.

Such pre-surgical patient simulations will be standard in operating rooms at smart hospitals within 10 years, predicts Luc Soler, a professor at the University Hospital of Strasbourg, and president of Visible Patient, which is developing modeling technology. Over time, these capabilities will be combined with robotic surgery, which has many advantages over conventional surgery, says Dr. Jacques Marescaux, president of the Research Institute Against Digestive Cancer in Strasbourg, France. Robotic surgery, he says, entails "lower risk of complications, ensures better patient safety and lower expenses due to readmissions." Some of the biggest technology-driven improvements in patient care will come from providing hospital administrators and clinical leaders with insights mined from vast, constantly expanding collections of patient data. For example, Karolinska University Hospital in Stockholm is analyzing data in near real time to make adjustments to patient care and to determine the best use of imaging and other advanced tools.

These advances, of course, depend fundamentally on having state-of-the-art electronic health records (EHRs). Smart hospitals are tying more and more of their functions and decisions into the data being mined from their EHRs, using the results to train clinicians and fine-tune care. "The basis for high quality is collected data," says Dr. Alan Forster, chief innovation officer of Ottawa Hospital in Canada. "This data can help to make better management decisions." In the end, investments in smart-hospital technology will be evaluated on whether they improve outcomes for patients, with less time in the hospital and at lower cost. "Innovative treatments must bring an increased benefit, says Dr. Gregory Katz of the University of Paris School of Medicine. "By comparing outcomes across hospitals, it is possible to ensure that every patient in every
hospital receives good quality health care."

To bring you up to speed on this paradigm shift in health care delivery, Newsweek partnered with data firm Statista to develop a list of 250 hospitals that best avail themselves of the most advanced technologies. They lead in their use of AI, robotic surgery, digital imaging, telemedicine, smart buildings, information technology infrastructure and EHRs. The hospitals on this list are the ones to watch.

David H. Freedman

RankHospitalCountryCityState (US only)
1Mayo Clinic - RochesterUnited StatesRochesterMN
2The Johns Hopkins HospitalUnited StatesBaltimoreMD
3Cleveland ClinicUnited StatesClevelandOH
4The Mount Sinai HospitalUnited StatesNew YorkNY
5Massachusetts General HospitalUnited StatesBostonMA
6Brigham And Women's HospitalUnited StatesBostonMA
7Cedars-Sinai Medical CenterUnited StatesLos AngelesCA
8Karolinska UniversitetssjukhusetSwedenSolna
9MD Anderson Cancer CenterUnited StatesHoustonTX
10Charité - Universitätsmedizin BerlinGermanyBerlin
11Memorial Sloan Kettering Cancer CenterUnited StatesNew YorkNY
12Houston Methodist HospitalUnited StatesHoustonTX
13Sheba Medical CenterIsraelRamat Gan
14New York-Presbyterian Hospital-Columbia and CornellUnited StatesNew YorkNY
15Beth Israel Deaconess Medical CenterUnited StatesBostonMA
16Boston Medical Center CorporationUnited StatesBostonMA
17Abbott Northwestern HospitalUnited StatesMinneapolisMN
18Stanford Health Care - Stanford HospitalUnited StatesStanfordCA
19Aarhus UniversitetshospitalDenmarkAarhus
20AP-HP - Hôpital Européen Georges PompidouFranceParis
21Aalborg UniversitetshospitalDenmarkAalborg
22Saratoga HospitalUnited StatesSaratoga SpringsNY
23Fortis Memorial Research InstituteIndiaGurugram
24UCLA Medical Center - Santa Monica United StatesSanta MonicaCA
25Institut Gustave RoussyFranceVillejuif
26Mount Sinai MorningsideUnited StatesNew YorkNY
27Mayo Clinic - PhoenixUnited StatesPhoenixAZ
28Universitätsklinikum EssenGermanyEssen
29AP-HP - Hôpital Universitaire Pitié SalpêtrièreFranceParis
31Samsung Medical CenterSouth KoreaSeoul
32Changi General HospitalSingaporeSingapore 
33Oslo UniversitetssykehusNorwayOslo
34Istituto Clinico HumanitasItalyRozzano
35Ronald Reagan UCLA Medical CenterUnited StatesLos AngelesCA
36St. Olavs HospitalNorwayTrondheim
37Gleneagles HospitalSingaporeSingapore 
38Helsinki University HospitalFinlandHelsinki
39The University of Tokyo HospitalJapanTokyo
40Barnes-Jewish HospitalUnited StatesSaint LouisMO
41UCSF Medical CenterUnited StatesSan FranciscoCA
42Hospital For Special SurgeryUnited StatesNew YorkNY
43Hospital Universitari Vall d'HebronSpainBarcelona
44Brigham And Women's Faulkner HospitalUnited StatesBostonMA
45Akademiska SjukhusetSwedenUppsala
46Mayo Clinic - JacksonvilleUnited StatesJacksonvilleFL
47Hospital Israelita Albert EinsteinBrazilSao Paulo
48Jefferson Health - Thomas Jefferson University HospitalsUnited StatesPhiladelphiaPA
49Universitätsspital ZürichSwitzerlandZürich
50Hospital of the University of Pennsylvania - Penn PresbyterianUnited StatesPhiladelphiaPA
51Ospedale Pediatrico Bambino Gesù di RomaItalyRoma
52Boston Children's HospitalUnited StatesBostonMA
53Kyoto University HospitalJapanKyoto
54Mount Sinai Medical CenterUnited StatesMiami BeachFL
55Azienda Ospedaliera San Camillo ForlaniniItalyRoma
56Centre hospitalier de l'Université de MontréalCanadaMontreal
57Erasmus Medisch CentrumThe NetherlandsRotterdam
58Ospedale San Raffaele - Gruppo San DonatoItalyMilano
59Hospital Clínic de BarcelonaSpainBarcelona
60Toronto General - University Health NetworkCanadaToronto
61Universitätsklinikum DüsseldorfGermanyDüsseldorf
62University of Chicago Medical CenterUnited StatesChicagoIL
63Duke University HospitalUnited StatesDurhamNC
64Seoul National University HospitalSouth KoreaSeoul
65Asan Medical CenterSouth KoreaSeoul
66Singapore General HospitalSingaporeSingapore 
67University College HospitalUnited KingdomLondon
68St Thomas' HospitalUnited KingdomLondon
69Clemenceau Medical CenterLebanonBeirut
70Children's Medical Center DallasUnited StatesDallasTX
71Guy's HospitalUnited KingdomLondon
72Nagoya University HospitalJapanNagoya
73Hospital General Universitario Gregorio MarañónSpainMadrid
74NYU Langone HospitalsUnited StatesNew YorkNY
75The Ottawa HospitalCanadaOttawa
76AP-HP - Hôpital Saint-LouisFranceParis
77Hospital Universitario 12 de OctubreSpainMadrid
78Royal Brompton HospitalUnited KingdomLondon
79Johns Hopkins Bayview Medical CenterUnited StatesBaltimoreMD
80Apollo Hospital - ChennaiIndiaChennai
81Lucile Salter Packard Children's HospitalUnited StatesPalo AltoCA
82Klinikum rechts der Isar der Technischen Universität MünchenGermanyMünchen
83Academisch Ziekenhuis MaastrichtThe NetherlandsMaastricht
84Tel-Aviv Sourasky Medical CenterIsraelTel Aviv
85Policlinico Universitario A. GemelliItalyRoma
86Ospedale Casa Sollievo della SofferenzaItalySan Giovanni Rotondo
87Hospital Universitario La PazSpainMadrid
88Hospital Sirio LibanesBrazilSao Paulo
89Cleveland Clinic Abu Dhabi United Arab EmiratesAbu Dhabi
90Mount Sinai HospitalCanadaToronto
91Universitätsklinikum Hamburg-EppendorfGermanyHamburg
92Gangnam Severance Hospital - Yonsei UniversitySouth KoreaSeoul
93Centre Hospitalier Universitaire VaudoisSwitzerlandLausanne
94Dignity Health - California Hospital Medical CenterUnited StatesLos AngelesCA
95North York General HospitalCanadaToronto
96VCH - Vancouver General HospitalCanadaVancouver
97Yale New Haven HospitalUnited StatesNew HavenCT
98Wooridul Spine HospitalSouth KoreaCheongdam-Dong
99Keio University HospitalJapanTokyo
100Amsterdam UMCThe NetherlandsAmsterdam
101Emory University HospitalUnited StatesAtlantaGA
102Humber River HospitalCanadaToronto
103Kameda Medical CenterJapan Kamogawa
104Allgemeines Krankenhaus der Stadt Wien - Medizinischer UniversitätscampusAustriaWien
105Charing Cross HospitalUnited KingdomLondon
106UZ Leuven - Campus GasthuisbergBelgiumLeuven
107Royal Melbourne Hospital - ParkvilleAustraliaParkville
108Cambridge Medical CenterUnited StatesCambridgeMN
109Istituto Giannina GasliniItalyGenova
110Peter MacCallum Cancer Centre AustraliaMelbourne
111Hurley Medical CenterUnited StatesFlintMI
112Baylor St. Luke's Medical CenterUnited StatesHoustonTX
113Mackenzie Richmond Hill HospitalCanadaRichmond Hill
114UPMC Presbyterian & ShadysideUnited StatesPittsburghPA
115Universitätsklinikum HeidelbergGermanyHeidelberg
116Moorfields Eye Hospital (City Road)United KingdomLondon
117UMC UtrechtThe NetherlandsUtrecht
118Addenbrooke'sUnited KingdomCambridge
119Geisinger Wyoming Valley Medical CenterUnited StatesWilkes BarrePA
120Royal Free HospitalUnited KingdomLondon
121CHU Lille - Hôpital Claude-HuriezFranceLille
122Seoul National University - Bundang HospitalSouth KoreaSeongnam City
123Baycrest CentreCanadaToronto
124Mayo Clinic - Health System In Eau ClaireUnited StatesEau ClaireWI
125Baptist Hospital of MiamiUnited StatesMiamiFL
126Adventhealth OrlandoUnited StatesOrlandoFL
127Rush University Medical CenterUnited StatesChicagoIL
128Inselspital BernSwitzerlandBern
129Tampere University HospitalFinlandTampere
130University of Michigan Hospitals - Michigan MedicineUnited StatesAnn ArborMI
131Hospices Civils de Lyon - Hôpital Lyon SudFrancePierre Benite
132UT Southwestern Medical CenterUnited StatesDallasTX
133UC San Diego Health - Jacobs Medical CenterUnited StatesSan DiegoCA
134Children's Hospital of PhiladelphiaUnited StatesPhiladelphiaPA
135University of Utah HospitalUnited StatesSalt Lake CityUT
136University of Wisconsin HospitalsUnited StatesMadisonWI
137Klinikum der Universität MünchenGermanyMünchen
138Rigshospitalet - KøbenhavnDenmarkKøbenhavn
139Vanderbilt University Medical CenterUnited StatesNashvilleTN
140Cleveland Clinic - FloridaUnited StatesWestonFL
141CHU Strasbourg - Hôpital CivilFranceStrasbourg
142Mercy Harvard HospitalUnited StatesHarvardIL
143Universitätsklinikum Schleswig-Holstein - Campus KielGermanyKiel
144Universitätsklinikum BonnGermanyBonn
145Baylor Scott & White Medical CenterUnited StatesPlanoTX
146Agaplesion Diakonieklinikum HamburgGermanyHamburg
147Akershus UniversitetssykehusNorwayLørenskog
148Duke Regional HospitalUnited StatesDurhamNC
149Geisinger Medical CenterUnited StatesDanvillePA
150KK Women's And Children's Hospital (KKH)SingaporeSingapore 
151King's College HospitalUnited KingdomLondon
152Northwestern Memorial HospitalUnited StatesChicagoIL
153Clinica Universidad de NavarraSpainPamplona/Iruña
154Great Ormond Street HospitalUnited KingdomLondon
155Hospital Universitario Marqués de ValdecillaSpainSantander
156Cliniques universitaires Saint-LucBelgiumBrussels
157Deutsches Herzzentrum BerlinGermanyBerlin
158Agaplesion Markus KrankenhausGermanyFrankfurt am Main
159Paracelsus-Klinik Golzheim Düsseldorf GermanyDüsseldorf
160Policlinico Universitario Campus Bio-MedicoItalyRoma
161AP-HP - Hôpital Henri-MondorFranceCreteil
162Mount Elizabeth Hospital - NovenaSingaporeSingapore 
163National University HospitalSingaporeSingapore 
164Cleveland Clinic Fairview HospitalUnited StatesClevelandOH
165CHU Bordeaux - Groupe hospitalier PellegrinFranceBordeaux
166King Abdulaziz Medical City Saudi ArabiaRiyadh
167Bumrungrad International HospitalThailandBangkok
168Jewish Hospital - Mercy HealthUnited StatesCincinnatiOH
169Hopital AmericainFranceNeuilly Sur Seine
170OhioHealth Marion General HospitalUnited StatesMarionOH
171Universitätsklinikum Carl Gustav Carus DresdenGermanyDresden
172California Pacific Medical Center United StatesSan FranciscoCA
173UPMC Children's Hospital of PittsburghUnited StatesPittsburghPA
174Osaka University HospitalJapanOsaka
175Seattle Children´s HospitalUnited StatesSeattleWA
176University Hospitals Cleveland Medical CenterUnited StatesClevelandOH
177CHU Montpellier - Hopital LapeyronieFranceMontpellier
178University of Washington Medical CenterUnited StatesSeattleWA
179Hanyang University Medical CenterSouth KoreaSeoul
180Juntendo University HospitalJapanTokyo
181Medizinische Hochschule HannoverGermanyHannover
182Les Hôpitaux Universitaires de Genève (HUG) - Cluse-RoseraieSwitzerlandGenève
183Max Super Speciality Hospital SaketIndiaDelhi
184Royal Prince Alfred HospitalAustraliaCamperdown
185CHU Nantes - Site Hôtel-DieuFranceNantes
186ULB - Hôpital ErasmeBelgiumBrussels
187Luzerner KantonsspitalSwitzerlandLuzern
188Universitätsklinikum FreiburgGermanyFreiburg
189Universitätsklinikum TübingenGermanyTübingen
190Linz Kepler UniversitätsklinikumAustriaLinz
191Universitätsklinikum MannheimGermanyMannheim
192Severance Hospital - Yonsei UniversitySouth KoreaSeoul
193Bellevue Hospital CenterUnited StatesNew YorkNY
194AP-HP - Hôpital Bichat-Claude-BernardFranceParis
195University of Kansas HospitalUnited StatesKansas CityKS
196Hadassah Ein Kerem HospitalIsraelJerusalem
197Hospital Clínico San CarlosSpainMadrid
198Nebraska Medicine - Nebraska Medical CenterUnited StatesOmahaNE
199Centura Health-Avista Adventist HospitalUnited StatesLouisvilleCO
200Ajou University HospitalSouth KoreaSuwon City
201The AlfredAustraliaMelbourne
202ClaraspitalSwitzerlandBasel
203Universitätsspital BaselSwitzerlandBasel
204A.O. Ospedali Riuniti Marche Nord - Presidio San Salvatore CentroItalyPesaro
205Mouwasat Hospital KhobarSaudi ArabiaKhobar
206BP – A Beneficência Portuguesa de São PauloBrazilSao Paulo
207Universitätsklinik BalgristSwitzerlandZürich
208Korea University - Anam HospitalSouth KoreaSeoul
209BG-Unfallklinik - Unfallkrankenhaus BerlinGermanyBerlin
210St. Michael’s HospitalCanadaToronto
211Baylor University Medical CenterUnited StatesDallasTX
212Japanese Red Cross Medical CenterJapanTokyo
213Herlev HospitalDenmarkHerlev
214Toronto East Health Network - Michael Garron HospitalCanadaToronto
215Rabin Medical CenterIsraelPetah Tikva
216Nippon Medical School HospitalJapanTokyo
217AP-HM - Hôpital de la TimoneFranceMarseille
218Grande Ospedale Metropolitano NiguardaItalyMilano
219University of Maryland Medical CenterUnited StatesBaltimoreMD
220Mediclinic City Hospital United Arab EmiratesDubai
221Kurashiki Central HospitalJapanKurashiki
222Centro Cardiologico MonzinoItalyMilano
223IEO - Istituto Europeo di OncologiaItalyMilano
224Texas Children's HospitalUnited StatesHoustonTX
225Clinique Internationale Parc MonceauFranceParis
226Hospital for Sick ChildrenCanadaToronto
227Meyer - Azienda Ospedaliero UniversitariaItalyFirenze
228Odense UniversitetshospitalDenmarkOdense
229Novant Health Forsyth Medical CenterUnited StatesWinston-SalemNC
230Bon Secours St. Francis HospitalUnited StatesCharlestonSC
231Morristown Medical CenterUnited StatesMorristownNJ
232Umass Memorial Medical CenterUnited StatesWorcesterMA
233Martini-Klinik am UKEGermanyHamburg
234Keck Hospital of USCUnited StatesLos AngelesCA
235Oulu University HospitalFinlandOulu
236Carolinas Medical CenterUnited StatesCharlotteNC
237Metro Health HospitalUnited StatesWyomingWY
238Princess Alexandra HospitalAustraliaWoolloongabba
239Foothills HospitalUnited StatesBoulderCO
240Provident Hospital of Cook CountyUnited StatesChicagoIL
241Essentia Health VirginiaUnited StatesVirginiaMN
242Johns Hopkins All Children's HospitalUnited StatesSaint PetersburgFL
243Tampa General HospitalUnited StatesTampaFL
244Universitätsklinikum ErlangenGermanyErlangen
245Birmingham Children's HospitalUnited KingdomBirmingham
246Sir Charles Gairdner HospitalAustraliaNedlands
247Bon Secours DePaul Medical CenterUnited StatesNorfolkVA
248OHSU HospitalUnited StatesPortlandOR
249Jeroen Bosch ZiekenhuisThe Netherlands's-Hertogenbosch
250Gold Coast University HospitalAustraliaSouthport
LICENSING INFORMATION
If your hospital is listed above, you can find out more about the licensing options visiting the Statista website.

METHODOLOGY
The World's Best Smart Hospitals 2021 ranks the 250 medical institutions that are the world leaders in the use of smart technology. The ranking is based on a survey which included recommendations for hospitals in five categories: Digital Surgery, Digital Imaging, Artificial Intelligence, Telehealth and Electronic Medical Records. These recommendations came from both national and international sources. Statista's complex methodology ensures the quality and validity of the ranking.

The evaluation process took place in three steps:
Expert interviews: in-depth interviews with Smart Hospitals experts to generate questions and categories for the international survey
Hospital recommendations from peers: an international survey that resulted in more than 13,000 votes from doctors, hospital managers and health care professionals with knowledge of smart hospitals
Desk research (Quality Assurance): a review of every nominated hospital's advancements in the field of smart hospitals

For the full methodology, download this file.

NOTE
One hospital has been removed from the list as it has been closed after the publication of this ranking.