Coachella Postponed: New Dates, Will Lineup Change and How to Get a Refund?

The Coachella Music Festival will be postponed until October, Newsweek has learned. Riverside County, California, where the event was due to take place next month, declared a public health emergency after confirming its first case of the novel coronavirus which causes the disease COVID-1.

"At the direction of the County of Riverside and local health authorities, we must sadly confirm the rescheduling of Coachella and Stagecoach due to COVID-19 concerns. While this decision comes at a time of universal uncertainty, we take the safety and health of our guests, staff and community very seriously. We urge everyone to follow the guidelines and protocols put forth by public health officials," AEG Entertainment subsidiary Goldenvoice, promoters of the event, wrote in a statement to Newsweek.

"Coachella will now take place on October 9, 10 and 11 and October 16, 17 and 18, 2020. Stagecoach will take place on October 23, 24 and 25, 2020. All purchases for the April dates will be honored for the rescheduled October dates. Purchasers will be notified by Friday, March 13 on how to obtain a refund if they are unable to attend.

"Thank you for your continued support and we look forward to seeing you in the desert this fall."

Journalist Yashar Ali tweeted that sources had informed him "the same lineup is confirmed to perform."

The event was due to take place at the Empire Polo Club in Indio, California, for the weekends of April 10 and April 17. Headliners include Rage Against the Machine, Travis Scott, and Frank Ocean.

Coachella joins music festivals such as Ultra Music Festival and the Winter Music Conference impacted by coronavirus concerns, with Austin-based SXSW cancelling earlier this month.

Riverside County now has six COVID-19 cases. Of those cases, two people in the Coachella Valley are isolated at home. Three others are being treated in hospital. One is at a Coachella Valley hospital, another is at Eisenhower Health in Rancho Mirage, and a passenger from the Diamond Princess cruise ship is at a Northern California hospital, according to the The Los Angeles Times.

Coachella 2019 Atmosphere 18
Coachella takes place every year in Indio, California. Goldenvoice 2019

How to get a refund for Coachella tickets?

According to its FAQ page, typically all sales for Coachella passes are final with refunds, cancelations or exchanges not allowed. However, fans will be notified on Friday, March 13, regarding refunds for the new dates if they are unable to attend.

For fans who can't attend the event after purchasing their tickets, there is an official fan to fan exchange, allowing people to sell their tickets.

If music fans are looking to sell their passes, they need to take the following steps:

  • Go to the link for the weekend the passes are for: Weekend 1 | Weekend 2
  • Click "return passes" and log in using the same email used for the purchase
  • Select the passes you wish to return
  • View the offer (for the passes) and click "accept" to continue
  • Enter Paypal account information and confirm your return information
  • Make sure to click "finish" before leaving the page

According to the Coachella website, payments are made within 72 hours of the festival taking place (April 10 to 12 and April 17 to 19, 2020, are the current event dates). Any returned wristbands that attempt to scan in onsite may result in forfeiture of the refund.

Hygiene and medical advice for Coronavirus

The World Health Organization (WHO) advises taking the following steps to help delay the spread of the COVID-19 virus and what to do if someone suspects they have the virus:

  • Clean hands frequently with soap and water, or alcohol-based hand rub
  • Wash hands:
    • After coughing or sneezing
    • When caring for the sick
    • Before, during and after food preparation
    • Before eating
    • After using the toilet
    • When hands are visibly dirty
    • After handling animals or waste.
  • Maintain at least 1 meter (3 feet) distance from anyone who is coughing or sneezing
  • Avoid touching your hands, nose and mouth. Do not spit in public
  • Cover your mouth and nose with a tissue or bent elbow when coughing or sneezing. Discard the tissue immediately and clean your hands

Medical advice

  • If you feel unwell (fever, cough, difficulty breathing) seek medical care early and call local health authorities in advance
  • Stay up to date on COVID-19 developments issued by health authorities and follow their guidance

Mask usage

  • Healthy individuals only need to wear a mask if taking care of a sick person
  • Wear a mask if you are coughing or sneezing
  • Masks are effective when used in combination with frequent hand cleaning
  • Do not touch the mask while wearing it. Clean hands if you touch the mask
  • Learn how to properly put on, remove and dispose of masks. Clean hands after disposing of mask
  • Do not reuse single-use masks

Read more about the coronavirus here.

Story updated on March 11, 2020, at 3:22 a.m. EDT to include Goldenvoice's statement confirming the Coachella Music Festival is postponed.

Coachella Postponed: New Dates, Will Lineup Change and How to Get a Refund? | Culture