Tip options for take-out food are displayed on a phone screen in Washington, DC, on March 17, 2023. – To tip, or not to tip? That is the question many Americans are grappling with in a country where the tip is king — but even at a grocery store? Or for a bunch of flowers? (Photo by Stefani Reynolds / AFP) (Photo by STEFANI REYNOLDS/AFP via Getty Images)

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Darlin Tillery

By Darlin Tillery

Life & Trends Reporter

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A man says he was stunned after discovering a $180 tip added to his $93.09 restaurant bill, leading to weeks of disputes with a major hotel chain before he threatened to press charges.

The original poster (OP), user Neither-Trip-4610, shared his story on Reddit, explaining that he had dined at a restaurant inside a large hotel and later noticed that the tip line on his receipt had been filled in for $180, bringing the total charge to $273.09.

“Took a month of bouncing around corporate (major hotel chain) to fix this,” he wrote, adding that the restaurant's copy of the receipt had been “lost.”

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He added that he eventually located the hotel’s general manager on LinkedIn and threatened to press charges, after which the charge was "quickly refunded."

File photo: Tip options for take-out food are displayed on a phone screen in Washington, DC, on March 17, 2023. (Photo by Stefani Reynolds / AFP) (Photo by STEFANI REYNOLDS/AFP via Getty Images)

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Reddit users flocked to the comments to weigh in, with one writing, “Snapping a pic of the signed copy that you leave at the table is never a bad idea.”

Another added, “I’m surprised it even went through. Most of my credit cards would flag a tip over 50 percent and would ask me to authorize it via text or email.”

"I’d be asking to speak to the general manager," one contributor pointed out. "That employee should be fired. Straight up theft."

always grab the customer receipt copy
r/EndTipping

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This incident comes amid ongoing debate over tipping practices and transparency in restaurants.

According to Paycheck Collector, a law firm representing restaurant workers, “There are a staggering number of restaurants that turn a blind eye to the laws that protect their employees, including their legal obligations with regard to tip sharing, proper treatment of tips, deductions, overtime pay, spread of hours pay, and other basic wage and tip laws.”

The firm notes that because most tips are processed through credit cards, “there is an interim period where the tips are in the possession of the restaurant until they are passed along to waitstaff.

"This gives restaurants a false sense of ownership over tips that legally belong to waitstaff.”

'Customer's discretion'

While that discussion often centers on employers withholding tips from workers, the Reddit post highlights a different concern: unauthorized additions to customer bills.

Tipping itself remains voluntary in most settings. As hospitality consultant “You’re not entitled to a tip">Steve Curtin wrote in a blog post, “Tipping is a form of recognition—a way for customers to say, ‘Thank you’ to service providers.

"Tipping, in most settings, is voluntary and left to the customer’s discretion.”

Curtin added, “Tipped employees are no more entitled to 100 percent tipping compliance by customers than I’m guaranteed 100 percent sales by prospective customers.”

For this OP, the lesson was straightforward: keep documentation.

Newsweek has reached out to Neither-Trip-4610 for comment via Reddit. We could not verify the details of the case.

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