Starbucks Worker Shows Pile of 'Abandoned' Orders After 40-Minute Wait

A man claiming to be a Starbucks worker has shared the pile of "abandoned" food he says customers were forced to leave behind owing to a 40-minute wait.

Twitter user G. Gamache shared a photo to his account, @The_G_Genie, showing drinks and food piled up on the counter.

Gamache, who is based in St. Louis, captioned the snap: "Starbucks has cut our labor so much that our customers have to wait 30, 40 mins for their orders.

"This is a picture taken *after* our morning rush, this is all the food & drinks people *abandoned*.

"But Starbucks still makes sure to hang up fresh anti-union propaganda in the back."

The tweet, shared earlier this month, amassed more than 200,000 likes, and can be seen here, as he followed up with more information in subsequent posts.

"On a good morning, we'll have maybe one or two leftover drinks people couldn't wait for," he wrote. "Today we ran out of room for them all. It couldn't be clearer Starbucks would rather be a full time union busting apparatus than a coffee shop.

"Starbucks has decided that it isn't contradictory to use their favorite line that "the union is a business" if they simply stop becoming a business themselves," he continued. "To those asking how a union will fix this, we can and will bargain for more staffing on shifts."

"To the Good Faith Engagers trying to say it's staged, do you know how work works?

"I'd say more but if I give Small Business Owner Brains more advice that's consulting & that's extra."

Commenting on the sight, Laynewrote: "Aaaand this is why I handed the manager my apron and walked out two weeks into working there... they do not care about their employees."

On a good morning, we'll have maybe one or two leftover drinks people couldn't wait for. "
Gamache

Super Parliamentarian Spoodle asked: "Is there any way you could contact a local shelter so people in need could get this stuff and it doesn't go to waste? Turn a negative into a positive."

Know your folly asked: "But it was already paid for? So why would Starbucks care if it was abandoned or not?"

Mumbo jumbo pointed out: "You think the customers that abandoned their food are gonna remain loyal customers? you think they'll just keep coming back?"

Free my people commented: "Worse thing is this is all leftover food that can easily be given to the homeless but it will probably end up in a bin somewhere because capitalism."

While Marian Sang added: "Maybe Starbucks has the same challenges of finding people to work as every business is currently under staffed. With that said, I would hope that Starbucks gave the abandoned food away."

Gamache's comments come in the midst of a movement across the U.S. by Starbucks workers, known as partners, to unionize.

Last August a trio of stores around Buffalo filed petitions with the National Labor Relations Board (NLRB) which sparked a chain reaction, seeing numerous other locations follow suit.

The chart below, provided by Statista, shows the number of countries with a Starbucks as of 2020.

Infographic: Starbucks at 50: A Sprawling Coffee Empire | Statista You will find more infographics at Statista

Since last year, around 250 stores have filed petitions, with more than 40 voting to unionize, NPR reported.

The speed at which the movement has spread among Starbucks stores is notable, as is the industry, with food and drink establishments typically the least unionized industries, in part owing to their high turnover of staff.

According to NPR, in 2022, 27.5 percent of all union election petitions come from the food and drink industry, predominantly Starbucks.

In recent months Starbucks has been dogged by claims of firing workers and closing locations seeking to unionize.

The alleged violations of the National Labor Relations Act stem from claims made by the Starbucks Workers United in Buffalo, and are among more than 200 violations in a complaint filed by the regional director of NLRB in Buffalo, CNBC reported.

Starbucks has maintained the majority of its employees don't want to unionize. In an open letter to Steve Ricchetti, counselor to President Joe Biden, earlier this month, AJ Jones II, Starbucks' senior vice president, global communications and public affairs, expressed disappointment over the lack of invitations to official Starbucks representatives to the White House's recent meeting with union organizations.

"We believe this lack of representation discounts the reality that the majority of our partners oppose being members of a union and the unionization tactics being deployed by Workers United," Jones wrote.

Starbucks' stance on the issue of unionization is set out in a statement on their one.starbucks.com website, which acknowledges there is room for improvement.

"Part of our partner-first culture is to actively listen and collaborate with our employees," the company said on the webpage, which is dedicated to giving the company's stance on unionization. "However, we know that recently we haven't lived up to what you should expect from Starbucks. There were external problems like the challenges brought on by the COVID pandemic, but also problems we created ourselves like not focusing enough on staffing, security, and operations. You deserve better and we want to deliver better for you."

"Some Starbucks partners are voting to join a union and we know many of you have questions about what is best," the statement continued. "Simply put – we are better side-by-side. We believe we can build a better experience working side-by-side than by sitting across a negotiating table."

Newsweek reached out to Starbucks and Gamache for comment.

File photo of Starbucks food.
A man claiming to be staff shared a snap of "abandoned" food and drinks after customers' faced a 40 minute wait. File photo of Starbucks food. Alvin Castillo/Getty Images