Website Slammed for Not Allowing Users To Send Emails if They're Colorblind

A resident is raging they were unable to send an email as they had to tick a box to authenticate a color, and they can't see it.

A post on Reddit's Mildly Infuriating forum, by u/Drajl19, showed a screengrab of the website page which they couldn't navigate.

"Can't email my township unless you can see color, which I can't," they wrote.

The test, widely used in various formats online to weed out robots and spam, asks the user to select "color of the box above."

The shade is green, but as the Redditor pointed out, they and numerous others who are color blind wouldn't be able to see it.

According to the National Eye Institute (NEI) there's red-green or blue-yellow color blindness, with differentiations in both categories, or complete color blindness, known as monochromacy.

Explaining the condition, the NEI said: "If you have color blindness, it means you see colors differently than most people. Most of the time, color blindness makes it hard to tell the difference between certain colors."

The red-green aversion is the most common type of color blindness, which would likely have affected the Redditor.

The main symptoms of color blindness are differentiating between colors, different shades of colors, and how bright colors are.

The post, which can be seen here, has amassed more than 85,000 upvotes, as people weighed in on the checkpoint.

Lsutigerzfan commented: "I'm part color blind. And stuff like this is frustrating to me when I see it. I didn't even realize I was till in hs we had a color blind book. Like one of those that you open and it had a number shape in a specific color. And I couldn't find the numbers. That's when I realized I was part color blind."

RealLaurenBoebert wrote: "If you wanted to intentionally design a captcha that would let bots through, and keep colorblind people out, it would look exactly like this."

Ofhauntings pointed out: "Bruh there are so many laws about making your website accessible to people who have seeing impairments........ if they're not paying fines out the ass for this then they're dodging something lol."

Least_Adhesiveness_5 thought: "That's a pretty awful town government."

Drikararz claimed: "508 applies. The rule change that went into effect in 2017 specifically requires that content does not require perception of color for its use.

While a few urged u/Drajl19 to report the page, as Idontthinksomate advised: "Seriously OP, 10000% do this. My husband is colorblind and this p****d him off as soon as I showed him.

"Not fair, definitely report. Red-green colorblindness is very common, most common of the types of color blindness you can have actually, particularly so in men. Glad you figured it out regardless, just something to consider."

People also suggested various websites, apps and codes within the image to identify the color.

While it's not clear where the Redditor is based, a few people pointed to section 508 of The Rehabilitation Act of 1973, which in 2017 updated "accessibility requirements for information and communication technology."

Covering federal pages, and not those of "private industry," it states that "individuals with disabilities" should be provided "with the information and data involved by an alternative means of access that allows the individual to use the information and data."

Newsweek reached out to u/Drajl19 for comment.

File photo of color blindness test.
File photo of color blindness test. A resident has raged they couldn't send an email as they couldn't see colors. huasui/Getty Images

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