Wendy's Worker Shares How She Secretly Treats Rude Customers

A woman claiming to be a Wendy's worker has revealed how she secretly treats rude customers, from serving them cold fries to giving them one sauce sachet.

People who work in customer service are often at the receiving end of a lot of complaints and anger, so Jada came up with sneaky ways to get her own back.

The 20-year-old has been posting numerous videos to her TikTok page, dressed in a Wendy's uniform, complete with hat and headset.

Jada, who's thought to be from Atlanta, Georgia, shared several videos to the page, the most recent earlier this month, sharing her tactics.

She revealed: "When the customer is being rude so you charge extra. When the customer is being rude so you put extra ice in their drink. When the customer is being rude so you put one sauce in their bag.

"When the customer is being rude and asks for your name so you tell them a fake name. When the customer is being rude so you tell them there's no more ketchup or napkins. When a customer is being rude so you put extra onions on their (no onion) burger.

"When the customer is being rude so you charge them for their water cup. When the customer is being rude so you tell them the frosty machine down. When a customer is being rude so you put a little bit of ice in their drink.

"When a customer is being rude so you take their time. When a customer is being rude so you give them cold fries. When a customer is being rude so you give them no ice. When the customer wants you to take their order but you on break."

Jada also shared numerous scenarios she seemingly has to deal with, such as people trying to use expired coupons, ordering breakfast in the afternoon, ordering McDonald's, forgetting their wallet and reeling off their order too quickly.

The college student mimics taking orders via her headset, suggesting she works at a drive-thru, in an unknown location.

She also shared videos confirming she's handed her notice in, which may possibly explain why she's posting insider information from the fast-food chain.

Jada's videos have amassed hundreds of thousands of views, as people were put off ordering from staff after realizing how they can potentially sabotage your order.

Ang wrote: "This is why I always order through the app, everywhere I go."

Tay thought: "After watching this they might catch you."

"Wait till they check the camera," Datboiotfyt pointed out.

Although DeeDee added: "Girl I work at Wendy's I relate to you so much. People so aggravating."

Newsweek reached out to Jada and Wendy's for comment.

Customers eating at Wendy's.
Customers dine at Wendy's outdoor seating near Union Square on August 26, 2020 in New York City. A woman claiming to be a worker has shared how she treats rude customers. Alexi Rosenfeld/Getty Images