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Services: Employment, Education and Child Care
Home > Rankings Portal

By Newsweek
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In the course of a day there are any number of interactions that can darken your mood. One thing that brightens it? Dealing with a company that treats you respectfully, one that prioritizes your needs and knows how much you value your time. They expect to accommodate you—not the other way around.
Some companies are particularly good at nurturing their relationships with customers. And even as more and more retail jobs become automated, treating consumers well is still a key factor in business success. For the second year in a row, Newsweek partnered with Statista Inc., the respected global data-research firm, to uncover and highlight the Best Customer Service Companies 2020. Our ranking recognizes 480 companies in 160 retail categories. These companies work for you.

AMERICA'S BEST CUSTOMER SERVICE 2020 - TOP 10 OVERALL
RankBrandWebsite1Disney Cruise Linedisneycruise.disney.go.com2Neiman Marcuswww.neimanmarcus.com3The Ritz-Carltonwww.ritzcarlton.com4Edward Joneswww.edwardjones.com5Chick-fil-Awww.chick-fil-a.com6L.L.Beanwww.llbean.com7National Storage Affiliateswww.nationalstorageaffiliates.com8Embassy Suitesembassysuites3.hilton.com9Publixwww.publix.com10Beau Coupwww.beau-coup.com
For more information regarding the survey's methodology, click here.
Click here for information on trademark licensing.
Below are the final rankings, listing the top 3 brands in 160 different consumer categories.
Services: Employment, Education and Child Care
Child Care Services
RankBrandScoreCompany Website1Montessori Kids Universe7.90montessorikidsuniverse.com2KidsPark7.46www.kidspark.com3College Nannies, Sitters, and Tutors6.81www.collegenanniesandtutors.com
Language Schools
RankBrandScoreCompany Website1OHC8.20www.ohcenglish.com2Kaplan International7.84www.kaplaninternational.com3The Language Company7.75www.thelanguagecompany.com
Nanny and Au Pair Agencies
RankBrandScoreCompany Website1Nanny Connections7.89nannyconnections.com2UrbanSitter7.48www.urbansitter.com3Nanny Poppinz7.33www.nannypoppinz.com
Temporary Employment Agency
RankBrandScoreCompany Website1Apprentice Personnel7.50www.apprenticepersonnel.com2Randstad7.30www.randstadusa.com3Frontline Source Group7.03www.frontlinesourcegroup.com
Tutoring Services
RankBrandScoreCompany Website1Kumon7.65www.kumon.com2Huntington Learning Center7.60huntingtonhelps.com3Grade Power Learning7.46gradepowerlearning.com
Other Winners
Visit our rankings portal
For more information regarding the survey's methodology, click here.
Click here for information on trademark licensing.
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